Industrial Psychologist
19 hours ago
Job Opening:
Organizational Psychologist
Company: MantraCare
Location: Global (Remote/Hybrid options available)
Salary: ₹25,000 – ₹45,000 per month
Apply: Send your resume to
or WhatsApp at
About MantraCare
MantraCare is a global digital health & wellness company offering comprehensive care solutions across physical, mental, and chronic health domains. With a presence in over 30 countries, MantraCare empowers organizations and individuals to improve health outcomes through accessible, tech-driven wellness solutions.
Role:
Organizational Psychologist
Summary
:
As a Customer Success Executive, you will ensure that clients gain maximum value from MantraCare's wellness services. You'll own the post-sales relationship, guide onboarding, drive engagement, and support retention and growth.
Key Responsibilities:
- Lead smooth client onboarding and ensure strong initial engagement.
- Serve as the primary contact for assigned clients—responding to queries via email, phone, or chat.
- Monitor client engagement, identify areas for improvement, and promote service adoption.
- Collect client feedback and relay insights to product and operations teams.
- Proactively address churn risks and enhance customer satisfaction.
- Maintain accurate client data in CRM systems, tracking usage, renewals, and satisfaction.
- Conduct webinars, training sessions, and client success programs.
- Collaborate cross-functionally with Sales, Product, Support, and Provider Relations teams.
Ideal Candidate:
- Excellent communication and relationship-building skills.
- Strong organizational and problem-solving abilities.
- Prior experience in customer success, account management, or client servicing preferred.
- Comfortable using CRMs and digital communication tools.
- Passion for health, wellness, or technology a plus.
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