Cafe Manager

4 hours ago

Navarang Hotel Kharghar Mumbai, India El-Tacos Full time ₹ 6,00,000 - ₹ 12,00,000 per year

A Cafe Manager oversees a cafe's daily operations, including staff management, inventory, and customer service, with the goal of ensuring a positive customer experience and profitability. Key duties involve hiring and training staff, creating schedules, managing budgets, maintaining food safety standards, ordering supplies, and handling customer issues. Essential skills for this role include leadership, time management, excellent communication, and a strong understanding of hospitality and food service principles.

Key Responsibilities

  • Staff Management: Recruiting, training, scheduling, and supervising cafe employees.
  • Customer Service: Ensuring high customer satisfaction, responding to complaints, and fostering a welcoming atmosphere.
  • Operations: Overseeing daily operations, ensuring smooth workflow, and maintaining cleanliness and sanitation standards.
  • Inventory and Procurement: Monitoring inventory levels, ordering food and supplies from vendors, and managing stock.
  • Financial Management: Creating and managing budgets, tracking expenses and revenues, and monitoring profitability.
  • Menu Development: Assisting with menu planning and ensuring food and beverage quality.
  • Marketing: Developing promotional strategies to attract customers and increase sales.

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