Core Trainer-International

5 days ago

Malad, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Core Trainer with 3 to 7 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.

Roles and Responsibility

  • Develop and deliver high-quality training programs to enhance employee performance and productivity.
  • Conduct needs assessments to identify training gaps and develop targeted solutions.
  • Collaborate with subject matter experts to create engaging and interactive training content.
  • Evaluate the effectiveness of training programs and recommend improvements.
  • Provide coaching and mentoring to junior trainers and employees.
  • Stay current with industry trends and best practices in training and development.

Job Requirements

  • Proven experience as a trainer or in a related field, with a minimum of 3 years of experience.
  • Strong knowledge of adult learning principles and instructional design methodologies.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Experience working in a BPO/Call Centre industry is preferred.

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