Core Trainer-International
5 days ago
We are looking for a skilled Core Trainer with 3 to 7 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.
Roles and Responsibility
- Develop and deliver high-quality training programs to enhance employee performance and productivity.
- Conduct needs assessments to identify training gaps and develop targeted solutions.
- Collaborate with subject matter experts to create engaging and interactive training content.
- Evaluate the effectiveness of training programs and recommend improvements.
- Provide coaching and mentoring to junior trainers and employees.
- Stay current with industry trends and best practices in training and development.
Job Requirements
- Proven experience as a trainer or in a related field, with a minimum of 3 years of experience.
- Strong knowledge of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong analytical and problem-solving skills, with attention to detail.
- Experience working in a BPO/Call Centre industry is preferred.
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