Provider Support Associate

3 days ago

Navi Mumbai, Maharashtra, India Integrum Outsource Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Provider Support (Inbound Voice Process)

Department: Operations

Employment Type: Full-Time Night Shift (06:30 PM 03:30 AM) Time may vary during daylight saving times.

Company: Integrum Outsource Solutions Private Limited

Work Shift: Night Shift

Eligibility: Only Male Candidates

Job Summary

We are seeking a skilled and experienced Provider Support (Associate) for our Inbound Voice Process. The role involves providing eligibility, benefits, and claim status support via calls, ensuring high-quality service, and adhering to compliance standards.

Role & responsibilities

  • Handle inbound calls from healthcare providers regarding claims, eligibility, and benefits.
  • Verify member eligibility, benefit coverage, and authorization requirements.
  • Maintain HIPAA compliance and protect confidential claim information.
  • Perform administrative duties as assigned.

Experience & Skills

  • Freshers with excellent communication skills with interest in Medical Billing (RCM), International Calling, Claim Processing, or Denial Management (A.R) can apply.
  • Typing speed of at least 30 WPM.
  • Effective verbal and written communication skills.
  • Active listening and ability to assess customer needs.
  • Critical thinking and problem-solving skills.

Work Environment & Benefits:

  • Work from Office Seawoods Darave, Navi Mumbai
  • Drop Facility Available

Compliance & Adherence:

  • Must comply with all company policies and procedures.
  • Adherence to HIPAA regulations and healthcare compliance standards.

If you meet the requirements and are looking for a challenging role in the healthcare industry, we invite you to apply and become part of our growing team

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