
Senior Business Manager
2 weeks ago
Role & responsibilities: Job Description
Job Title Manager of Agents - MOA
Level Senior Executive
Channel Agency Distribution
Key accountability
• Recruit qualified agents
- Conduct weekly / monthly meeting to review
performance, disseminate Company information , address
common problems and concerns and rally the team to
achieve goals
- Set weekly production target for team of agents
- Identify agents development needs and work with
Training Department to schedule appropriate technical ,
product and skills training
- Accompany agents on customer visits to support and
improve sales skill
- Develop agents in line with career development / training
requirements of the Company
- Responsible for the activisation of the agents
- Motivate by providing support , recognizing good
performers and arranging appropriate team-building
activities
- Review agent performance against target and identify
training needs
- Ensure agents work in accordance with Company
standards, the regulation and ethics and maintain
licensed status
- Make necessary decisions based on agent performance
- Handle complaints in a timely and professional manner
- Host events for customers to develop new and long-term
relationship
Key customers /
stakeholders
LAs, Branch Sales Manager, Training Manager, Channel
Ops
Reporting Manager Branch Sales Manager
Qualification At least Graduation (MBA is preferred)
Experience
• 2+ years
Preferred candidate profile
• At least 1 years of experience in Sales.
• Experience in Life Insurance would be an added
advantage.
• People with entrepreneur (own small business or
business background) mindset and strong local
network will be preferred
Contact
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