Technical Project Manager

About Us:

The QX Impact was launched with a mission to make A.I accessible and affordable and deliver AI Products/Solutions at scale for the enterprises by bringing the power of Data, AI, and Engineering to drive digital transformation. We believe without insights; businesses will continue to face challenges to better understand their customers and even lose them. Secondly, without insights businesses won't' be able to deliver differentiated products/services; and finally, without insights, businesses can't achieve a new level of "Operational Excellence" is crucial to remain competitive, meeting rising customer expectations, expanding markets, and digitalization.

Job Summary:

We are seeking an experienced and driven Technical Project Manager / Technical Delivery Manager to lead complex, high-impact data analytics and data science projects for global clients. This role demands a unique blend of project management expertise, technical depth in cloud and data technologies, and the ability to collaborate across cross-functional teams. You will be responsible for ensuring the successful delivery of data platforms, data products, and enterprise analytics solutions that drive business value.

Key Responsibilities:

Project & Delivery Management

• Lead the full project lifecycle for enterprise-scale data platforms—including requirement gathering, development, testing, deployment, and post-production support.
• Own the delivery of Data Warehousing and Data Lakehouse solutions on cloud platforms (Azure, AWS, or GCP).
• Prepare and maintain detailed project plans (Microsoft Project Plan) and align them with the Statement of Work (SOW) and client expectations.
• Utilize hybrid project methodologies (Agile + Waterfall) for managing scope, budget, and timelines.
• Monitor key project KPIs (e.g., SLA, MTTR, MTTA, MTBF) and ensure adherence using tools like ServiceNow.

Data Platform & Architecture Oversight

• Collaborate with data engineers and architects to guide the implementation of scalable Data Warehouses (e.g., Redshift, Synapse) and Data Lakehouse architectures (e.g., Databricks, Delta Lake).
• Ensure data platform solutions meet performance, security, and governance standards.
• Understand and help manage data integration pipelines, ETL/ELT processes, and BI/reporting requirements.

Client Engagement & Stakeholder Management

• Serve as the primary liaison for US/UK clients; manage regular status updates, escalation paths, and expectations across stakeholders.
• Conduct WSRs, MSRs, and QBRs with clients and internal teams to drive transparency and performance reviews.
• Facilitate team meetings, highlight risks or blockers, and ensure consistent stakeholder alignment.

Technical Leadership & Troubleshooting

• Provide hands-on support and guidance in data infrastructure troubleshooting using tools like Splunk, AppDynamics, and Azure Monitor.
• Lead incident, problem, and change management processes with data platform operations in mind.
• Identify automation opportunities and propose technical process improvements across data pipelines and workflows.

Governance, Documentation & Compliance

• Create and maintain SOPs, runbooks, implementation documents, and architecture diagrams.
• Manage project compliance related to data privacy, security, and internal/external audits.
• Initiate and track Change Requests (CRs) and look for revenue expansion opportunities with clients.

Continuous Improvement & Innovation

• Participate in and lead at least three internal processes: optimization or innovation initiatives annually.
• Work with engineering, analytics, and DevOps teams to improve CI/CD pipelines and data delivery workflows.
• Monitor production environments to reduce deployment issues and improve time-to-insight.

Must Have:

• 10+ years of experience in technical project delivery, with strong focus on data analytics, BI, and cloud data platforms.
• Strong hands-on experience with SQL and data warehouse technologies like Snowflake, Synapse, Redshift, BigQuery, etc.
• Proven experience delivering Data Warehouse and Data Lakehouse solutions.
• Familiarity with tools such as Redshift, Synapse, BigQuery, Databricks, Delta Lake.
• Strong cloud knowledge with Azure, AWS, or GCP.
• Proficiency in project management tools like Microsoft Project Plan (MPP), JIRA, Confluence, and ServiceNow.
• Expertise in Agile project methodologies.
• Excellent communication skills—both verbal and written—with no MTI or grammatical errors.
• Hands-on experience working with global delivery models (onshore/offshore).

Good-to-Have:

• PMP or Scrum Master certification.
• Understanding of ITIL processes and DataOps practices.
• Experience managing end-to-end cloud data transformation projects.
• Experience in project estimation, proposal writing, and RFP handling.

Competencies:

• Tech Savvy -
  Anticipating and adopting innovations in business-building digital and technology applications.
• Self-Development -
  Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Action Oriented -
  Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus -
  Building strong customer relationships and delivering customer-centric solutions.
• Optimize Work Processes -
  Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Why Join Us?

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
• Work on impactful projects that make a difference across industries.
• Opportunities for professional growth and continuous learning.
• Competitive salary and benefits package.

Application Details

Ready to make an impact? Apply today and become part of the QX Impact team