Travel Consultant

3 days ago


Udaipur, Rajasthan, India Devdort Full time

Job Opportunity: Travel Support – Ahmedabad, Gujarat

Location: Ahmedabad, Gujarat

Type: Full-Time

Relocation: Mandatory (Candidates must be willing to relocate)

We are hiring enthusiastic and customer-focused individuals for the position of Chat Service Representative. Whether you're a fresher or an experienced professional, this is a great opportunity to build a stable career with a reputed MNC in a supportive and growth-driven environment.

Role Overview

As a Chat Service Representative, you will assist customers through non-voice communication channels such as chat, email, text, and social media. Your role includes resolving queries, providing accurate information, and ensuring exceptional customer satisfaction.

Key Responsibilities

  • Respond to customer queries via chat, email, and other non-verbal platforms
  • Understand, troubleshoot, and resolve customer concerns with clarity and empathy
  • Maintain accuracy, professionalism, and a friendly tone in all interactions
  • Ensure quick turnaround and high-quality support to enhance customer experience

Eligibility Criteria

  • Minimum qualification: High School Diploma (12th Pass) or equivalent
  • Freshers are welcome; 1 year of customer service experience is an added advantage
  • Strong written English communication skills (grammar & spelling must be good)
  • Basic computer knowledge and good typing speed
  • Comfortable working in rotational shifts, including weekends and night shifts

Salary

₹25,000 – ₹35,000 CTC per month

(Based on interview performance and relevant experience)

Perks & Benefits

  • Provident Fund (PF)
  • One-way cab facility for night shifts
  • Shift allowance
  • Medical insurance

Language Requirement

English: Proficient (mandatory)

Job Types: Full-time, Permanent, Fresher

Pay: ₹28, ₹36,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Application Question(s):

  • Are you comfortable relocating to Ahmedabad?
  • Are you comfortable with Rotational Shifts & Weekkoffs?

Work Location: In person



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