DGM/GM (Primary) - PropTech Industry - Bangalore

The general manager is responsible for driving sales growth, managing high-value client relationships, and leading a team of sales professionals to achieve revenue targets. The role involves developing strategic sales plans, and ensuring seamless execution of sales operations to maximize market penetration and business profitability.

Key Responsibilities:

1. Sales Strategy & Revenue Growth:

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Identify new business opportunities, customer segments, and emerging real estate trends.
• Collaborate with the marketing team to enhance lead generation and brand visibility.
• Align the company's strategic objectives with economic, industry, and regulatory changes.
• Provide data-driven recommendations to leadership for decision-making.

2. Sales Team Leadership & Performance Management :

• Lead and mentor a team of sales managers, executives, and relationship officers.
• Set performance benchmarks for the sales team and track progress.
• Conduct training sessions, skill development programs, and motivational initiatives.
• Foster a high-performance sales culture to enhance productivity and efficiency.

3. Client Relationship Management & Deal Closure:

• Oversee client interactions, negotiations, and sales closures for high-value deals.
• Ensure a seamless customer experience, from inquiry to post-sales service.
• Address customer grievances and ensure timely resolution to maintain customer satisfaction and retention.
• Work closely with the legal team to ensure smooth documentation and compliance.

4. Market Research & Competitive Intelligence:

• Conduct market analysis to identify potential locations, competitor activities, and pricing trends.
• Provide insights and recommendations for new project launches and sales strategies.
• Monitor changing consumer preferences and industry developments to stay ahead of the competition.

5. Reporting & Sales Process Optimization:

• Track sales metrics, revenue reports, and conversion ratios for data-driven decision-making.
• Present weekly, monthly, and quarterly sales reports to senior management.
• Drive process improvements to enhance efficiency and reduce sales cycle time.

Key Skills & Competencies

1. Sales Leadership & Business Acumen: Strong ability to develop and execute sales strategies. 
2. Negotiation & Deal Closure: Expertise in handling high-value real estate transactions.
3. Broker & Channel Partner Management: Experience in working with broker networks.
4. Customer Relationship Management: Ability to manage and retain high-value clients.
5. Data-Driven Decision Making: Proficiency in CRM tools, sales analytics, and reporting.
6. Problem-Solving & Market Adaptability: Ability to navigate market challenges and drive innovative solutions.

Qualifications & Experience

• Bachelor's or master's degree. The educational qualification of the candidate should be a Commerce+MBA or Engineering+MBA background.
• 10+ years of experience in banking, insurance, telecom, or FMCG (retail), with at least 4+ years in a leadership role.
• Proven track record in achieving sales targets and driving revenue growth.
• Proficiency in CRM platforms, sales management tools, and market research analytics.

Key Performance Indicators (KPIs) 

• Revenue & Sales Target Achievement: Monthly and quarterly revenue growth.
• Conversion Rate: Percentage of leads converted into successful sales. 
• Customer Satisfaction & Retention: Repeat business and referrals from clients.
• Sales Team Productivity: Performance and target achievement of sales team members.
• Market Penetration & Growth: Expansion into new areas and increased sales volume.