Contact Center Manager

10+ years of exp in contact center and hospitality industryLead, manage and monitor Sales, Stakeholder Management and Contact Centre Managing outbound, inbound and enrolment operationsStakeholder managementContact center management

About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

Lead - Inbound Contact Center Operations Brief about the Role : At Bharti Airtel we are building a digital organization with customer experience at heart of everything we do. We want to create experience benchmarks and be known world-wide for our experience standards . We are looking for an innovative, bright, and enthusiastic individual who will be...

Job PurposeAccountable for leading the daily operations of the Non-Voice customer interactions, ensuring exceptional customer service, optimizing operational efficiency, and driving continuous improvement initiatives. This role demands strong leadership, strategic vision, and deep expertise in product, processes and technologies.Champion a customer-centric...

Job DescriptionOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and...

Company DescriptionIncorporated in 1993, Frankfinn Aviation Services Pvt. Limited has pioneered Soft Skills training in India across industries such as Aviation, Hospitality, Travel, and Customer Service, transforming countless careers. Frankfinn is an approved training partner of NSDC & THSC, and has a unique tie-up with Air India for its 'In-Flight...

Responsibilities:* Manage incoming customer queries via phone, email & chat* Provide product support & resolve issues promptly* Maintain high NPS scores through excellent service delivery

KEY ADMINISTRATIVE RESPONSIBILITIES Sops To ensure adherence compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager s while providing ownership value To oversee achievement of budgeted sales target every month offer timely advice to team to review strategies to close sales ...

Centre for Sight, Grgaon NRR is hiring for the below post.Post - Center ManagerQualification - Graduate / MBA (Preferred)Experience - 7 to 12 Years (Preferably in Eye Care)Location - Gurgaon New Railway RoadJob DescriptionOversee day-to-day operations of the eye care centre ensuring smooth patient services and team coordination.Responsible for managing...

Centre for Sight, Gurgaon Sector 29 is hiring for the below postPost - Centre ManagerQualification - Graduate / MBA (Preferred)Experience - 9 to 14 Years (in Healthcare, Preferrably in Eye Care)Location - Gurgaon Sector 29**Experience as a Centre Manager in an Ophthalmology Center is mandatory**Job DescriptionOversee day-to-day operations of the eye care...