Team lead- Loan Advisor
11 hours ago
Company Description
SIEC is a premier study abroad education consultancy established in 1995, dedicated to providing top-notch test preparation and student placement services. Representing over 500 universities and colleges across 10 international destinations, SIEC assists aspiring students in achieving their educational goals abroad. Our SIEC Test Masters division excels in preparing students for exams like IELTS, PTE, TOEFL, GRE, GMAT, and SAT, ensuring they qualify for admissions to leading global institutions. The company prides itself on a team of skilled career advisors, emphasizing career enhancement and personalized guidance for each student.
Role Description
1.
Banking & Institutional Liaison
- Build and maintain strong, collaborative relationships with partner banks and NBFCs.
- Act as the primary point of contact between the organization and loan providers.
- Work out service terms, turnaround times, and partnership benefits that work for both sides.
- Stay in the loop on the latest education loan products, eligibility rules, and compliance updates.
2.
Loan Process Management
- Oversee the entire student loan application journey from start to finish.
- Make sure all required documents are collected and verified on time.
- Keep an eye on each applications progress and step in quickly if anything gets stuck.
3.
Team Management
- Lead and support a team of loan officers/executive.
- Assign tasks, set clear goals, and regularly check in on performance.
- Organize training sessions to keep the team sharp on both product knowledge and processes.
- Ensure high-quality service and quick resolution of student queries.
4.
Reporting & Coordination
- Maintain regular MIS reports and loan tracking dashboards.
- Share regular updates, highlighting approvals, delays, or problem areas.
- Work closely with the admissions and counselling teams to provide a smooth pre- and post-loan experience for students
.
5.
Overseas Travel & Accommodation:
- Coordinate with travel partners to arrange international air tickets and student accommodation bookings.
- Ensure timely communication with students regarding travel itineraries and stay options.
- Negotiate rates with travel vendors and ensure cost-effectiveness.
6.
Forex & Prepaid Cards:
- Facilitate foreign exchange services and international prepaid card issuance.
- Guide students on forex requirements and usage policies.
- Ensure compliance with regulatory requirements related to forex transactions
.
Qualifications
- Expertise in Loans and Finance
- Strong Customer Service and Communication skills
- Experience in Underwriting
- Ability to work independently and collaboratively
- Attention to detail and analytical skills
- Bachelor's degree in Finance, Business, or related field
- Experience in the education consultancy sector is a plus
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