Business Account Manager

1 week ago

Mumbai, Maharashtra, India Weekday AI Full time ₹ 1,50,000 - ₹ 28,00,000 per year

This role is for one of the Weekday's clientsMin Experience: 3 years

Location: Mumbai

JobType: full-time

We are seeking a dynamic and results-driven Business Account Manager to join our team. This role is ideal for a professional with 3–4 years of experience who can build strong client relationships, drive business growth, and manage accounts effectively. The candidate should have a proven track record in SaaS sales, and exposure to industries such as HVAC, BFSI, and IoT solutions. The ideal individual is highly skilled in leveraging CRM tools, has strong communication and presentation abilities, and thrives in a fast-paced, client-focused environment.

Requirements
Key Responsibilities
  • Client Relationship Management: Build, nurture, and maintain long-term relationships with existing and new clients across BFSI, HVAC, and IoT sectors. Act as the primary point of contact, ensuring client satisfaction and retention.
  • Sales & Business Development: Drive SaaS product adoption by identifying client needs, recommending tailored solutions, and closing deals to meet or exceed revenue targets.
  • Account Planning: Develop and execute strategic account plans to grow business within assigned accounts and ensure sustainable revenue streams.
  • Market Expansion: Leverage industry knowledge to identify new opportunities in BFSI, HVAC, and IoT domains, positioning our SaaS offerings as value-driven solutions.
  • CRM Management: Use CRM tools to manage pipelines, forecast sales, track performance, and ensure accurate client data management.
  • Presentation & Communication: Deliver impactful presentations and product demos to decision-makers, translating complex technical solutions into business value.
  • Collaboration: Work closely with cross-functional teams including product, marketing, and customer success to ensure smooth client onboarding, account growth, and retention.
  • Reporting & Analysis: Monitor account performance, track KPIs, and provide insights to management for strategy refinement.
Skills & Qualifications
  • Education: Bachelor's degree in Business, Marketing, Engineering, or related field. An MBA or relevant postgraduate qualification is an advantage.
  • Experience: 3–4 years of experience in business account management or SaaS sales, preferably within BFSI, HVAC, or IoT industries.
  • Technical Skills: Proficiency in CRM tools (e.g., Salesforce, HubSpot, Zoho) and strong understanding of SaaS sales models and KPIs.
  • Industry Exposure: Knowledge of HVAC systems, BFSI processes, and IoT applications with the ability to align them with SaaS solutions.
  • Sales Acumen: Demonstrated ability to manage complete sales cycles, negotiate contracts, and deliver on revenue targets.
  • Communication & Presentation: Excellent verbal and written communication skills with the ability to deliver compelling presentations to C-level executives.
  • Analytical Skills: Strong ability to analyze data, identify patterns, and provide actionable insights for client growth and retention.
  • Interpersonal Skills: A customer-centric mindset with strong relationship-building and stakeholder management capabilities.

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