international voice process

1 week ago

Mohali, Punjab, India Base2Brand Infotech Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Title: Customer Support Executive

Shift: 10 Hours per Day

Week Off: 1 Day (Saturday or Sunday)

Job Description:

We are looking for a dedicated Customer Support Executive to handle customer queries, provide product/service information, and resolve issues efficiently. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to work under pressure.

Responsibilities:

  • Handle inbound and outbound customer calls, emails, or chats.
  • Resolve product or service-related issues promptly.
  • Maintain customer satisfaction through professional support.
  • Keep records of customer interactions and follow up as needed.
  • Collaborate with internal teams for issue resolution.

Requirements:

  • 0–2 years of experience in customer support (Freshers can apply).
  • Good verbal and written communication skills.
  • Ability to work a 10-hour shift.
  • Comfortable with a weekly off on either Saturday or Sunday.

Location: Phase8b

Contact us @

Job Types: Full-time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Work Location: In person

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