Technical Support Executive

24 hours ago


Remote, India IT Web Tech Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Dear Candidate,

We are looking for Technical Support Executive for IT WEB SERVICES. The candidate must have good communication skills with an good command in English.

Major Responsibilities :

# Understand the product scope & USP's

# Provide product training & demonstration to clients

# Understand the scope of client new customizations

# Handling Customer queries and complaints in real time via phone, chat, email and ticket.

# Being good associate between Clients & Technical team

# Daily client customization update

# Lineup new customizations, issues with technical team & priorities it

# Must be fluent in clear easy to understand spoken English

# Must have excellent written and spoken communication skills

Role Operations Executive

Industry Type: IT-Software, Software Services

Functional Area :: Travel - IT - Software CRM

Employment Type : Full Time, Permanent

Role Category : Client Service & Support

Job Types: Full-time, Permanent

Pay: ₹14, ₹15,000.00 per month

Benefits:

  • Paid sick time
  • Work from home

Shift:

  • Day shift

Experience:

  • Technical Support: 1 year (Required)

Language:

  • English (Preferred)

Work Location: Remote



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