Assistant Restaurant manager
1 week ago
Roles & Responsibilities
- Oversee day-to-day restaurant operations (opening, shift management, closing).
- Ensure smooth service flow during peak hours.
- Monitor cleanliness, hygiene, and safety standards as per FSSAI norms.
- Ensure all equipment is functioning and coordinate repairs when needed.
- Assist in staff scheduling and ensuring adequate shift coverage.
- Train new employees on service standards, SOPs, and restaurant policies.
- Supervise staff performance and provide feedback.
- Handle staff conflicts and maintain team discipline.
- Greet and interact with customers; ensure a great dining experience.
- Handle customer complaints professionally and provide resolutions.
- Monitor service quality across all tables.
- Build relationships with regular customers to increase loyalty.
- Execute restaurant promotions, festival menus, or combo offers.
- Gather customer feedback for improvements.
- Manage last-minute staff shortages or operational issues.
- Handle sudden rush, system breakdowns, or vendor delays.
- Support in emergency safety procedures.
Job Types: Full-time, Permanent
Pay: ₹25, ₹28,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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