Project Manager
1 week ago
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:- Oversee the successful deployment of medium to large-scale EF&I projects within customer networks, ensuring delivery within scope, budget, and schedule while maintaining Ciena's quality standards.
- Drive achievement of targeted service margins, accurate revenue recognition, and adherence to committed schedules and deliverables that meet customer expectations for quality and service.
- Serve as the primary interface for all project-related communications, escalations, and governance with customer organizations.
- Provide subject matter expertise during pre-sales activities, contributing to customer proposals and RFP responses.
- Collaborate with internal stakeholders, including franchise leaders, program managers, operations teams, field teams, sales, system engineers, bid management, service delivery groups, and finance, to meet project deliverables and financial targets.
- Lead risk identification, mitigation strategies, and complexity reviews while tracking risks and actions throughout the project lifecycle.
- Ensure quality in all aspects of project services, from site and network engineering to installation, testing, and Ready for Service (RFS).
- A technical degree in a related field or equivalent combination of education and experience.
- PMP certification preferred (required within one year of hire).
- Minimum of 10+ years of operational experience in the telecommunications industry or related project implementation.
- 8+ years of experience in a leadership role, managing medium to large-scale professional services projects.
- Proficiency in Microsoft Office tools, including Word, PowerPoint, and Excel.
- Strong communication skills, including formal presentations and written correspondence.
- Proven ability to manage multiple projects simultaneously, prioritize critical tasks, and meet deadlines effectively.
- Subsea deployment experience.
- Expertise in business and financial management, particularly project-level P&L.
- Negotiation skills for engaging with customers, internal resource owners, and external suppliers.
- Familiarity with Ciena's products and technologies.
- Experience working in a matrix management environment, motivating teams without direct reporting relationships.
- Knowledge of fiber optic or high-speed data communications.
- A proactive and self-driven approach to managing responsibilities and initiatives.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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