Assistant Manager International Freight
1 day ago
Job Title: Assistant Manager International Freight
Location: Bangalore RO, Chamrajpet
Department: Freight and Logistics
Reporting To: Manager or Head – International Freight
Role Overview:
The role involves managing international air and ocean freight operations, building business with partners, ensuring correct documentation, and supporting profitability and compliance.
Key Responsibilities
Business Development and Partner Management:
- Identify and onboard new Channel Partners and Delivery Partners.
- Maintain relationships with key customers and prospects.
- Source competitive air and ocean freight rates from vendors.
- Provide pricing support and respond to customer queries.
- Monitor competitor activities and market rates.
Operations and Documentation:
- Manage complete handling of international air and ocean shipments.
- Prepare shipping documents such as Airway Bills, Bills of Lading, and invoices.
- Coordinate pickup, delivery, carriers, agents, and customs brokers.
- Support customs clearance and ensure accurate documentation.
- Track shipments and update stakeholders.
- Resolve issues such as delays, claims, and return to origin cases.
Financial and Margin Control:
- Monitor shipment costs, revenue, and margins.
- Escalate low-margin shipments below 10 percent for approval.
- Support invoicing and vendor bill processing.
- Coordinate with the billing team for timely account closure.
Reporting and Compliance:
- Prepare MIS reports on volume, revenue, margin, and KPIs.
- Ensure compliance with GST and trade regulations.
- Support internal SOPs, audits, and certifications like IATA, ISO, and AEO.
- Maintain all operational and financial records.
Collaboration and Process Improvement:
- Work with internal teams to improve freight processes.
- Use ERP or freight management systems for tracking and accuracy.
- Assist the Manager in mentoring team members.
- Identify opportunities for cost savings and customer satisfaction.
Key Skills and Competencies:
- Knowledge of international air and ocean freight, customs, and documentation.
- Ability to acquire and manage partners and vendors.
- Good communication and negotiation skills.
- Analytical mindset with focus on profitability.
- Proficiency in MS Office and freight systems.
- Strong problem-solving skills.
Qualifications and Experience:
- Graduate or Postgraduate in Logistics, Supply Chain, or International Business.
- 3 to 5 years of experience in international freight forwarding.
- Knowledge of Incoterms, IATA or IMO rules, trade compliance, and GST.
- Experience with WCA network is an advantage.
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