
Associate Quality Assurance
1 week ago
Join our team as an Associate Quality Assurance & E-file Analyst, where you'll play a crucial role in ensuring the quality and performance of our tax-related products. You'll leverage your expertise in accounting and tax preparation, along with your analytical skills, to evaluate product designs and processes from a customer-centric perspective, while contributing to documentation and standards enforcement.
About the Role:
- Provide quality assurance of assigned products including the systems that create, measure and maintain these products.
- Evaluate design, specifications, and processes from the perspective of the customer through testing of products.
- Assist in the creation of documentation and enforcement of product and performance standards.
- Perform content-related and end-user testing of products.
- Identify and investigate problems encountered through the testing process.
About You:
- Strong computer skills.
- Strong analytic and diagnostic abilities.
- Have good problem-solving skills.
- Excellent oral and written communication skills.
- 1-2 Years experience in accounting and 1040 and 1041 tax Preparation knowledge required.
- Knowledge on HTML/ XML will add a value to it.
- Shift Timing: 2:00 PM IST to 11:00 PM IST are the regular shift timings, however employee needs to work in 6 pm to 3 am IST shift in busy season (November to April) or as per the business requirements.
- Previous Quality Assurance testing experience and Exposure to GoSystem Tax software will be added advantage.
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