Team Leaders
3 days ago
We are looking for skilled Team Leaders/Captains with 3-5 years of experience to join our team in the hospitality industry. The ideal candidate will have a strong background in leading teams and providing excellent customer service.
Roles and Responsibility
- Manage and supervise a team of hospitality professionals to ensure high-quality service delivery.
- Coordinate with various departments to ensure seamless operations and excellent customer experiences.
- Develop and implement strategies to enhance team performance and productivity.
- Provide training and coaching to team members to improve their skills and knowledge.
- Handle customer complaints and feedback professionally and courteously.
- Maintain accurate records and reports of team performance and customer interactions.
Job Requirements
- Proven experience as a Team Leader or Captain in a hospitality setting.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and decision-making skills, with attention to detail and accuracy.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong knowledge of hospitality industry standards and best practices.
- Familiarity with point-of-sale systems and inventory management software.
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