Client Servicing
19 hours ago
Key Responsibilities – Client Servicing / Business Development (Executive / Manager)
Client Relationship Management
o Manage day-to-day operations for both existing and new clients.
o Conduct regular face-to-face meetings to strengthen relationships and ensure project alignment.
o Follow up consistently on ongoing and new projects to maintain client satisfaction.
Business Development & Acquisition
o Drive new client acquisition and business development initiatives.
o Understand client requirements across Events, BTL activations, and Branding, and prepare tailored proposals.
o Identify opportunities to cross-sell ATL services (Radio, Digital, etc.) to maximize value.
Project & Delivery Excellence
o Ensure high-quality output with strict adherence to deadlines and turnaround times.
o Collaborate effectively with internal teams to guarantee smooth execution and delivery of projects.
o Supervise events and branding projects on-site, ensuring flawless execution.
Commercial & Vendor Management
o Interact with vendors & communicate the client requirement and ensure the required quality output.
o Track and follow up on client outstanding payments to maintain healthy cash flow.
Travel & On-Ground Supervision
o Willingness to travel within Chennai and to outstation locations for client meetings, event supervision, and branding projects.
Core Competencies
o Strong communication and interpersonal skills.
o Team-oriented mind-set with the ability to coordinate across departments.
o Strategic thinking with a focus on ROI, serviceability, and client satisfaction.
Job Types: Full-time, Permanent, Fresher
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
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