Sales Coordinator
2 weeks ago
Candidate should have exposure in managing vendors (OEMs / brands) for IT Product segment like Laptops, Desktops, Monitor, Printer , IT.Responsibilities:
Vendor Relationship Management:
Act as the primary point of contact for assigned IT product OEMs and brands (e.g., HP, Dell, Lenovo, Acer, Samsung, Epson, Canon, etc.).
Build and maintain strong, collaborative relationships with vendor sales, support, and product teams.
Stay updated on vendor product roadmaps, pricing, promotions, and partner programs.
Negotiate favorable terms, pricing, and support with vendors to ensure competitive offerings.
Manage vendor registrations, certifications, and compliance requirements.
Facilitate training and knowledge transfer from vendors to the internal sales team on new products and technologies.
Sales Support & Coordination:
Assist the sales team in preparing accurate and timely quotations, proposals, and tender responses for IT products.
Process sales orders, ensuring accuracy of product specifications, pricing, and delivery timelines.
Coordinate with internal departments (procurement, logistics, finance, service) to ensure seamless order fulfillment and customer satisfaction.
Track order status from placement to delivery, proactively communicating updates and resolving any issues or delays with both customers and vendors.
Manage product availability and stock levels by liaising with vendors and the procurement team.
Maintain and update CRM records with accurate customer and vendor information, sales activities, and pipeline data.
Reporting & Analysis:
Generate regular sales reports, including sales performance, pipeline status, vendor wise sales, and inventory reports.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Assist in forecasting sales demand based on market trends and vendor offerings.
Market Intelligence:
Conduct market research to stay informed about industry trends, competitor activities, and new product launches in the IT hardware segment.
Provide insights to the sales and management teams to help refine sales strategies.
Administrative Support:
Manage sales-related documentation, contracts, and agreements.
Coordinate internal and external meetings with sales teams and vendors.
Handle customer inquiries, feedback, and provide after-sales support when required, escalating to appropriate teams as necessary.
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