Sales coordinator
3 days ago
Position Overview
We are looking for an experienced Sales Coordinator to support our B2B machinery sales operations. The candidate will act as a key link between customers, the sales team, and internal departments to ensure smooth order execution, strong customer relationships, and achievement of business goals.
Key Responsibilities
· Sales & Customer Coordination
o Manage end-to-end sales coordination for industrial/machinery products.
o Prepare quotations, proposals, and technical documentation for customers.
o Handle inquiries, order confirmations, dispatch updates, and after-sales follow-ups.
· Documentation & Reporting
o Maintain sales records, order tracking, and customer databases (CRM/ERP).
o Generate sales MIS reports, pipeline updates, and performance dashboards for management.
o Ensure accuracy of commercial documents (invoices, POs, contracts).
· Cross-Functional Collaboration
o Coordinate with logistics, service, and accounts teams for seamless order execution.
o Follow up on stock availability, dispatch timelines, and payment status.
· Customer Relationship Management
o Maintain long-term relationships with B2B clients in the machinery/automation industry.
o Ensure timely resolution of customer issues and escalate when required.
· Payment & Collections
o Monitor outstanding payments and coordinate with customers for timely collections.
o Support finance teams in reconciliation of accounts.
Requirements
· Minimum 4 years of experience in B2B sales coordination / inside sales of machinery, packaging equipment, or industrial automation.
· Bachelor's degree in Business Administration, Mechanical/Industrial Engineering, or related field.
· Strong knowledge of sales documentation, quotations, and commercial terms (incoterms, GST, etc.).
· Proficiency in MS Office (Excel, Word, PowerPoint); CRM/ERP experience preferred.
· Excellent communication, follow-up, and negotiation skills.
· Ability to multitask and work under tight deadlines.
Job Type: Permanent
Pay: ₹30, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- Sales coordination: 4 years (Preferred)
Work Location: In person
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