Senior Executive

2 weeks ago


Kolkata, West Bengal, India GOODCARE Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Place of posting : Kolkata

CTC : Up to 5 LPA

Experience : 3+ Years

Expertise area : Marketplace Management ( Amazon, Flipkart, Nykaa, TataCliq, Myntra, Meesho, Snapdeal, Purplle)

Job Description:

  1. Product Listing & Catalog Management - Ensure accurate listings, maintain catalog consistency across platforms
  2. Compliance & Documentation-Maintain FSSAI, MRP, GST, EAN, expiry details, and platform norms
  3. SKU Onboarding & Launch Management- Upload new SKUs as per launch calendar and manage event readiness
  4. Inventory Sync & Replenishment-: Maintain accurate inventory across platforms, plan timely replenishment
  5. Order Processing & Dispatch Fulfillment- Coordinate with warehouse/FBA/dark stores for dispatch and timely shipping
  6. Cancellations & Returns Management- Reduce cancellations, manage customer returns & RTOs
  7. RTO Analysis & Claim Settlements-Analyze return trends, submit weekly reports, manage claims/disputes
  8. Platform Communication & Issue Resolution- Liaise with platform teams for support, ticket closures, PO & invoice flow
  9. Bulk Operations & SOP Management- Handle bulk uploads, ensure accurate Excel/API updates, maintain SOPs
  10. Growth Initiatives & Promotional Planning- Coordinate daily for offers/growth; manage Zepto ads & SKU discounts

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