Manager - Talent Communications

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Manager - Talent Communications

We are looking for a dynamic and action-oriented Talent Communications Manager to join our team. This role is perfect for someone who is passionate about storytelling, thrives in a fast-paced environment, and has a strong bias for execution. You'll help bring our employee value proposition (EVP) to life through engaging campaigns and content that attract, engage, and retain top talent. You'll also play a key role in supporting internal communications and crisis response initiatives when needed. This role calls for someone who can balance creativity with structure, think on their feet, and build strong relationships across teams to deliver impactful work.

Responsibilities

• Execute and support talent communication campaigns

Implement communication plans for attracting, engaging, and retaining talent

Adapt and localize messaging for various channels—social media, intranet, email, leadership messages, etc

Ensure alignment with the company's EVP and tone of voice across communication efforts

Track performance and help optimize content and campaign strategies based on data and feedback

• Support employee engagement communication

Contribute to internal campaigns, leadership messaging, employee experiences, and culture programs

Partner with HR, internal communications, and business teams to deliver timely and relevant employee communication

Create content for channels such as newsletters, announcements, and virtual or in-person events

• Content creation and development for employer branding

Create engaging copy for various marketing campaigns, including email, social media, digital ads, and event communications, ensuring alignment with the brand's tone of voice

Develop strategic content such as blogs, playbooks, and reports that support talent communications and broader business objectives

Document and share best practices for talent communications, ensuring consistency and effectiveness across all platforms

Analyze the performance of communication campaigns, using A/B testing and other metrics to drive continuous improvement

• Support crisis and sensitive communication

Help craft clear, timely, and aligned messaging during high-stakes or sensitive employee-related events

Coordinate with relevant stakeholders to ensure consistent communication in moments of uncertainty or change

Handle sensitive information with discretion, clarity, and empathy

• Operational and process excellence

Maintain calendars, campaign trackers, content libraries, and communication SOPs

Coordinate reviews, inputs, and approvals across stakeholders and creative teams

Support structured workflows to ensure delivery of high-quality content on time

Qualifications we seek in you

Minimum Qualifications

Bachelor's degree in communications, Marketing, Journalism, Public Relations, or a related field

Relevant years of experience in internal/external communications, talent marketing, or employer branding

Strong writing and editing skills in English, with an ability to simplify complex ideas into engaging messages

Hands-on experience in creating content across multiple formats (copy, visuals, video scripts, etc.)

Ability to collaborate cross-functionally and manage multiple projects with tight deadlines

Exposure to communication in high-paced, matrixed organizations; prior crisis comms support experience is a plus

Familiarity with tools like Microsoft Office, Canva, Photoshop preferred

Understanding of talent market dynamics and cultural sensitivities.

Demonstrated ability to work effectively with diverse stakeholders and senior management, both locally and globally.

Preferred Qualifications/ Skills

A doer - with a bias for action and ownership mindset

A team player - with great interpersonal skills and a knack for relationship building

A storyteller - who understands the power of language and knows how to bring messages to life

A thinker - who can balance creativity with structure, and simplicity with depth

A calm presence - who can support sensitive communications with care and clarity

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 15, 2025, 11:19:27 PM

Unposting DateOngoing

Master Skills ListSales and Marketing

Job CategoryFull Time