Team Lead/ Team Manager
5 days ago
Role: International Voice ProcessPosition: Team Lead/ Team ManagerWork Location : BangaloreShift : Night shift(Us shift)Work Model: Work from officeRequirement: ImmediateEducation Qualification: Any Graduate Experience Requirement: 1. Should have voice team(Inbound or Outbound) handling skills.2. Experience in Insurance preferred3. Should have good knowledge in Ms office4. Should be a level of TL on paper for 2+ yrs.5. This is for Bangalore location.6. Should be willing to work in night shifts and flexible enough to extend the hrs based on client and team requirements.Role Responsibility: Individuals in this role own a team and are responsible for Operations, Client and People Management in the team. They are responsible for the implementation of COE frameworks and ensuring quality and productivity of deliverables in the engagement. They are accountable for resource utilization and performance of the team. They are responsible for client deliverables and delivering business results in line with targets as per contractual agreement. Responsible for accurate delivery from the entire project account, along with monitoring and implementing controls to achieve excellent customer feedback.Must possess excellent inter personal skills, knowledge sharing, documentation skills and knowledge on Information Security practices. Should be excellent with metrics reporting to client and internal stakeholders. Associates would be required to have experience in Life Insurance. Should have efficient skills in handling large/multiple teams.Coordinate with the Clients and update the regular workflow/status of deliverables/DashboardsCommunicate with the customer on a regular basis to discuss operational issues and Critical to Quality (CTQ) delivery and to build rapport with the customer.Manage customer relationships through regular communication with clientsManage and resolve escalations and issues raised by customers. Prepare and report process performance metrics to stakeholdersPerform root cause analysis on the errors made by the team membersShare value addition and best practices across teamsDrive a culture of continuous improvement within the teamEnsure optimum resource utilization through cross training initiatives and buffer managementManage and resolve escalations and issues raised by customers and process specialistsShould be able to forecast BCP readiness & work in accordance to manage & document. Anticipate issues and needs of the customer related to the project and address them.Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening callPlease reach out in case of any queries.Sonali Chattopadhyay I Associate People Success Orcapod Consulting Services Pvt Ltd. Email I
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Design Lead
6 days ago
Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 20,00,000 - ₹ 25,00,000 per yearNote : Maximum CTC is 9 LPAPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely...
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Design Lead
3 days ago
Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 1,04,000 - ₹ 1,30,878 per yearPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
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Lead Design Verification Engineer
5 days ago
Bengaluru, Karnataka, India Team Computers Full time ₹ 12,00,000 - ₹ 24,00,000 per yearWe are seeking a highly skilled and experienced DV Lead to drive the verification of complex System-on-Chip (SoC) designs. The ideal candidate will be proficient in SoC-level verification methodologies, have strong expertise in writing C test cases for embedded systems, and lead verification planning and execution for SoC projects.Key Responsibilities:Lead...
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SOC DV Lead
6 days ago
Bengaluru, Karnataka, India Team Computers Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLead the verification planning and execution for complex SoC designs.Define and implement testbenches using SystemVerilog/UVM methodologies.Work closely with architecture, design, and firmware teams to understand the design and develop test strategies.Drive block-level and full-chip verification, including IP integration.Perform coverage analysis, debug, and...
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Lead Assistant Manager
3 days ago
Bengaluru, Karnataka, India EXL Talent Acquisition Team Full timeProcessing of all kind of AP invoices received from the client Experience on Payment processing Knowledge on MS office and reporting T&E process experience Month-end responsibilities include ensuring that all invoices are processed by month-end Recognize and escalate urgent/sensitive issues to Manager Ensure SLA target are achieved Vendor Query Resolution...
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Lead Assistant Manager
4 hours ago
Bengaluru, Karnataka, India EXL Talent Acquisition Team Full time ₹ 4,00,000 - ₹ 8,00,000 per yearKey Responsibility Areas including preferred Skills and Experience Prior experience in all Accounts Receivable functions including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables. Have good understanding of O2C module on ERPs Interact with customers, requestors, and other stakeholders. Good...
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Team Lead
5 days ago
Bengaluru, Karnataka, India Semperfi Solutions and Services Full timeAs a Team Lead in the voice-based BPO process in Mangalore, your role is crucial in managing and guiding a team of call center agents to ensure high performance and customer satisfaction. Your responsibilities include: - Managing a team of voice process agents, ensuring daily targets and quality metrics are met - Monitoring team performance, providing...
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Team Lead
2 weeks ago
Bengaluru, Karnataka, India Vsinterconnect Full time ₹ 15,00,000 - ₹ 28,00,000 per yearWe are seeking an experienced Team Lead to oversee electronic manufacturing operations, including cable assembly, production and Quality control. The successful candidate will lead a team of production staff, ensure efficient operations and maintain high quality standards.Role & responsibilities:Team Management: Lead and motivate a team of production...
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Team Lead
2 weeks ago
Bengaluru, Karnataka, India Kolo Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany: KoloLocation: Bangalore (In-Office)Role SummaryAt Kolo, our mission is to make home-building truly homeowner-centric. We empower Homeowners to make informed decisions during their construction or interior projects.Our Kolo SmartSelect program helps homeowners avoid costly mistakes by guiding them through requirement clarity, deep evaluation of...
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Team Lead
5 days ago
Bengaluru, Karnataka, India Simply Vyapar Apps Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description:Vyapar is seeking a dynamic and results-driven individual to join our team as a Team Lead for Tele sales. The ideal candidate will be passionate about driving sales and leading a team to success. As a Team Lead, you will play a pivotal role in driving revenue growth, managing a team of tele sales representatives, and ensuring targets are met...
