Current jobs related to Team Lead/ Team Manager - Bengaluru, Karnataka - Orcapod Consulting Services
-
Design Team Lead
2 weeks ago
Bengaluru, Karnataka, India Team Pumpkin Full timePosition Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
-
Design Team Lead
3 weeks ago
Bengaluru, Karnataka, India Team Pumpkin Full timePosition Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
-
Design Lead
3 weeks ago
Bengaluru, Karnataka, India Team Pumpkin Full timeJob DescriptionNote : Maximum CTC is 9 LPAPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will...
-
Design Lead
2 weeks ago
Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 1,04,000 - ₹ 1,30,878 per yearPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
-
Team Lead
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONJob summary At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...
-
Team Lead Manager
2 weeks ago
Bengaluru, Karnataka, India IVTEX Corporate Solutions Private Limited Full timeCompany DescriptionAt IVTEX Corporate Solutions, we are committed to delivering high-quality, technology-driven solutions tailored to meet our clients' evolving needs. Our team of experts specializes in AI, Data Analytics, Consulting, Emerging Technologies, and Cybersecurity, ensuring businesses stay ahead in an increasingly digital world. We collaborate...
-
Regional Product Manager
3 weeks ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - Cisco Location: Bangalore Industry: IT Experience Required: 7-10 Yrs No. of opening: 1 We have an Opening for Regional Product Manager - Cisco Job Description: •(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting with Vendors...
-
Regional Product Manager
2 weeks ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - CiscoLocation: BangaloreIndustry: ITExperience Required: 7-10 YrsNo. of opening: 1We have an Opening for Regional Product Manager - CiscoJob Description:•(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting with Vendors based on...
-
Regional Product Manager
2 weeks ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - Cisco Location: Bangalore Industry: IT Experience Required: 7-10 Yrs No. of opening: 1 We have an Opening for Regional Product Manager - Cisco Job Description: •(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting...
-
Team Lead
2 weeks ago
Bengaluru, Karnataka, India Trigent Software - Professional Services Full timeJob description Role: Team Lead – International Voice Operations Location: Bangalore Shift: Rotational (including night shifts)Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory role What You'll Do: Lead and motivate a team of customer service representatives.Monitor performance metrics and ensure...
Team Lead/ Team Manager
2 weeks ago
Role: International Voice Process
Position: Team Lead/ Team Manager
Work Location : Bangalore
Shift : Night shift(Us shift)
Work Model: Work from office
Requirement: Immediate
Education Qualification: Any Graduate Experience Requirement: 1. Should have voice team(Inbound or Outbound) handling skills.2. Experience in Insurance preferred3. Should have good knowledge in Ms office4. Should be a level of TL on paper for 2+ yrs.5. This is for Bangalore location.6. Should be willing to work in night shifts and flexible enough to extend the hrs based on client and team requirements.
Role Responsibility:
Individuals in this role own a team and are responsible for Operations, Client and People Management in the team.
They are responsible for the implementation of COE frameworks and ensuring quality and productivity of deliverables in the engagement.
They are accountable for resource utilization and performance of the team.
They are responsible for client deliverables and delivering business results in line with targets as per contractual agreement.
Responsible for accurate delivery from the entire project account, along with monitoring and implementing controls to achieve excellent customer feedback.
Must possess excellent inter personal skills, knowledge sharing, documentation skills and knowledge on Information Security practices.
Should be excellent with metrics reporting to client and internal stakeholders.
Associates would be required to have experience in Life Insurance.
Should have efficient skills in handling large/multiple teams.Coordinate with the Clients and update the regular workflow/status of deliverables/DashboardsCommunicate with the customer on a regular basis to discuss operational issues and Critical to Quality (CTQ) delivery and to build rapport with the customer.Manage customer relationships through regular communication with clients
Manage and resolve escalations and issues raised by customers.
Prepare and report process performance metrics to stakeholdersPerform root cause analysis on the errors made by the team membersShare value addition and best practices across teamsDrive a culture of continuous improvement within the teamEnsure optimum resource utilization through cross training initiatives and buffer managementManage and resolve escalations and issues raised by customers and process specialists
Should be able to forecast BCP readiness & work in accordance to manage & document. Anticipate issues and needs of the customer related to the project and address them.
Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call
Please reach out in case of any queries.
Sonali Chattopadhyay I Associate People Success
Orcapod Consulting Services Pvt Ltd.
Email I
