Customer Delight Officer in Delhi

3 days ago

Delhi, Delhi, India Mutt of Course Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Are you a passionate animal lover with excellent communication skills and a knack for problem-solving? Mutt Of Course is looking for a Customer Delight Officer to join our team As a key member of our customer service department, you will be responsible for ensuring that our customers have an exceptional experience with our products and services.

Key Responsibilities

  • Act as the main point of contact for all customer inquiries, providing timely and accurate responses to their questions and concerns.
  • Proactively reach out to customers to gather feedback and address any issues they may be experiencing.
  • Resolve customer complaints and conflicts in a professional and efficient manner, ensuring customer satisfaction.
  • Collaborate with other departments to ensure a seamless customer experience from start to finish.
  • Identify areas for improvement in our products and services based on customer feedback.
  • Assist in developing and implementing customer service strategies to enhance customer satisfaction and loyalty.
  • Stay up-to-date on industry trends and best practices in customer service to continually improve our processes.

If you are a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you Join us in creating a positive and delightful experience for our customers and their furry companions. Apply now and be a part of our growing team at Mutt Of Course

About Company: Mutt of Course is the happiest brand for dogs' collars, leashes, harnesses, bow ties, bandanas, beds, shirts, t-shirts, mats, and lot more magical stuff that makes'em doggos smile. At Mutt of Course, we craft and stitch everything with utmost love and care for all our tail-wagging customers.

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