Manager, EAM Technical Analyst for HxGN EAM

Job Description

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

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Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

Manager, Technical EAM Analyst for HxGN EAM

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. 

Role Overview:

A Software Business Analyst (Integrations Specialist) who partners with product, the business, architecture, IT operations and stakeholders to define, design and deliver integration-centric solutions. You will gather and validate business requirements, map processes and data flows, translate needs into clear functional and non-functional specifications, and collaborate with technical teams to ensure reliable, secure, and maintainable integrations between internal systems and third-party platforms (APIs, ETL, ESB, message brokers, SaaS connectors). The role balances stakeholder-facing analysis, technical design, and delivery support.

Requirements

• Requirements elicitation and stakeholder management
  • Engage with business stakeholders, product owners and technical teams to elicit, document and prioritize integration and business requirements.
  • Facilitate workshops, interviews, and walkthroughs to surface use cases, success criteria and acceptance conditions.
  • Maintain a clear backlog of integration requirements and user stories; assist with grooming and prioritization.
• Analysis, specification and design
  • Produce detailed functional specifications, API contracts (request/response formats, status codes, error handling), sequence and data flow diagrams, data mapping, and transformation rules.
  • Define non-functional requirements relevant to integrations: performance, throughput, availability, security, retries, idempotency, monitoring and alerting.
  • Create test cases and acceptance criteria for integration scenarios (end-to-end, error paths, edge cases).
• Integration architecture and technical collaboration
  • Work closely with solution and integration architects to evaluate integration patterns (synchronous vs asynchronous, point-to-point, brokered, event-driven) and select appropriate approaches.
  • Collaborate with engineers to clarify design, refine API specifications (OpenAPI/Swagger), and support implementation, testing and deployment.
  • Ensure schema/versioning strategy for APIs and data models, and plan for backward compatibility.
• Testing, validation and deployment support
  • Support integration testing (component, system, regression) and coordinate end-to-end test activities with QA and DevOps teams.
  • Validate error handling, retries, timeouts, and rollback behavior; define recovery procedures for common failure modes.
  • Assist in release planning, cutover scripts, and post-deployment verification of integrations.
• Monitoring, observability and continuous improvement
  • Define key metrics and logging requirements for integration endpoints and data flows.
  • Work with operations/DevOps to ensure appropriate monitoring, alerting and runbooks are in place.
  • Conduct post-implementation reviews and recommend improvements to processes and designs.

Required experience and skills

• Proven experience (typically 3–7+ years) as a Technical Analyst, Systems Analyst, Product Analyst or similar role with a strong focus HxGN EAM, INFO EAM and or a CMMS solution.
• Proven experience (typically 3–7+ years) as a Technical Analyst, Systems Analyst, Product Analyst or similar role with a strong focus on integrations between systems
  • Hands on with iPaaS solutions Data Bridge Pro, ION, MuleSoft, Boomi,
  • Hands-on familiarity with integration technologies and patterns: RESTful APIs, SOAP, message queues (e.g., Kafka, RabbitMQ), ESBs, webhooks, ETL, file-based integrations (SFTP)
  • Practical knowledge of API specification and documentation tools (OpenAPI/Swagger, Postman).
  • Strong understanding of data mapping/transformation, JSON, XML, CSV, and basic knowledge of common authentication and authorization mechanisms (OAuth2, JWT, API keys, mTLS).
• Ability to read and interpret technical designs and collaborate with engineers on implementation details.
• Experience defining non-functional requirements: SLAs, latency, scaling, security and reliability considerations for integration endpoints.
• Experience writing user stories, acceptance criteria and leading UAT/end-to-end testing.
• Excellent communication and stakeholder management skills; able to translate between business and technical audiences.
• Strong analytical, problem-solving and documentation skills.

Qualifications

• Degree in Computer Science, Information Systems, Business Administration or related field, or equivalent practical experience.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. 

Who we are: 

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

12/2/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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