E-Commerce Executive
3 days ago
About PERCH :
We're looking to hire a immediate joiner for the role of E-commerce Operations Executive in our e-commerce operations team
Key Responsibilities:
- Process and manage daily orders across platforms like Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
- Monitor and update stock levels to avoid out-of-stock situations
- Handle customer queries, returns, exchanges & complaints — keeping satisfaction high
- File claims for fraudulent returns & resolve order discrepancies
- Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries
- Maintain records for orders, inventory & customer communications
Requirements:
- 3+ years of experience in e-commerce operations (fashion/lifestyle sector is a plus)
- Knowledge of e-commerce platforms such as Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
- Familiarity with order management software like Easycom and Unicommerce
- Basic understanding of inventory and fulfillment workflows
- Strong communication skills (both written & verbal)
- Female candidates preferred
Office Location :
Working Days : Monday to Saturday
Office Timings : 09:30 AM to 06:30 PM
If you love the backend of online retail and want to grow in the e-commerce space — apply now
Job Types: Full-time, Permanent
Pay: ₹12, ₹21,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Application Question(s):
- We must fill this position urgently. Can you start immediately?
- Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable to Commuting or Working On-Site as Full-Time?
- On a scale of 1 to 10, how would you rate your English Communication?
- What's your last drawn in-hand monthly salary?
Experience:
- e-Commerce Order Processing: 3 years (Required)
- Returns Claims: 3 years (Required)
- Inventory management: 3 years (Required)
- e-Commerce Operations: 3 years (Required)
Work Location: In person
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