E-Commerce Executive

3 days ago

Delhi, Delhi, India PERCH Full time ₹ 1,44,000 - ₹ 2,52,000 per year

About PERCH :

We're looking to hire a immediate joiner for the role of E-commerce Operations Executive in our e-commerce operations team

Key Responsibilities:

  • Process and manage daily orders across platforms like Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
  • Monitor and update stock levels to avoid out-of-stock situations
  • Handle customer queries, returns, exchanges & complaints — keeping satisfaction high
  • File claims for fraudulent returns & resolve order discrepancies
  • Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries
  • Maintain records for orders, inventory & customer communications

Requirements:

  • 3+ years of experience in e-commerce operations (fashion/lifestyle sector is a plus)
  • Knowledge of e-commerce platforms such as Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
  • Familiarity with order management software like Easycom and Unicommerce
  • Basic understanding of inventory and fulfillment workflows
  • Strong communication skills (both written & verbal)
  • Female candidates preferred

Office Location :

Working Days : Monday to Saturday

Office Timings : 09:30 AM to 06:30 PM

If you love the backend of online retail and want to grow in the e-commerce space — apply now

Job Types: Full-time, Permanent

Pay: ₹12, ₹21,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Application Question(s):

  • We must fill this position urgently. Can you start immediately?
  • Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable to Commuting or Working On-Site as Full-Time?
  • On a scale of 1 to 10, how would you rate your English Communication?
  • What's your last drawn in-hand monthly salary?

Experience:

  • e-Commerce Order Processing: 3 years (Required)
  • Returns Claims: 3 years (Required)
  • Inventory management: 3 years (Required)
  • e-Commerce Operations: 3 years (Required)

Work Location: In person

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