Operation Manager- E Commerce

2 days ago

Delhi, Delhi, India Tech2Globe Web Solutions LLP Full time ₹ 5,00,000 - ₹ 12,00,000 per year

"Grow as we grow" Are you in search of doing exciting work in an environment you're going to love? Are you interested to thrive on excellence? Are you a smart worker with passion to work? Are you eager and enjoy solving challenging problems? Want to work with a shrewd, committed team? Then we are the right employer for you. If you are interested in making a difference in the world, have talent and ready to face challenges and want to pursue a career in web designing, development and internet marketing, then you have golden opportunities waiting. Please visit our portfolio.

Location

DELHI

Qualification

Graduate

Work Experience

4

Salary

Best in the Industry

Required Skills/Experience

Requirements : Bachelor's Degree Minimum 4 years of experience in team handling & project management Experience in the creation, reporting, and/or management of data or closely related tasks Highly proficient in MS Office: Word, Excel, Access, PowerPoint, and Outlook Exceptional communication, organizational skills, and attention to detail Ability to handle multiple and sometimes changing, tasks in a fast-paced, deadline-driven environment. Good understanding of business processes & operations management Experience in handling overseas clients ** Working knowledge of the e-commerce industry

Job Profile

Experience:4+ Yrs. Shift timing: Flexible Work Mode: WFO Responsibilities : Set KRAs for Team Leads as per organizational goals. Lead, motivate, counsel, develop, and coach Team Leads & Associates to meet departmental KPIs and project SLAs. Effective liaison with various departments within the organization Facilitate and implement process improvement ideas to improve efficiency. Proactively identify problems and present solution Handling escalation and providing a concrete solution to avoid future occurrence Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs. Mentor, train, and develop teammates for career progression and learning Ability to develop and share best practices across the shifts and network. Client relationship management Participate in meetings with clients & prepare presentations for them Conduct regular staff meetings Managing other operational metrics such as utilization, shrinkage, attrition, occupancy etc. Excellent skills required in MIS, Presentations, and the Latest Tools (Looker Studio, Excel, etc. E-Commerce Seller Account Management. Vendor Management .Sales Boosting. Should have knowledge about E-Commerce Market Place

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