HR & Administration
3 days ago
Role Overview
We are seeking a forward-thinking HR & Administration Lead who thrives in a fast-paced
SaaS environment and embraces the power of AI to drive smarter people operations. This is a
high-impact role where you'll not only manage day-to-day HR and administrative functions but
also play a pivotal part in aligning people performance with revenue growth through systems,
automation, and data-driven decision-making.
Key Responsibilities
1. People Operations & Performance Management
● Set up and continuously refine Key Responsibility Areas (KRAs) and OKRs across
departments.
● Design and execute systems to track KRAs against defined metrics, including
contribution to revenue and team efficiency.
● Introduce AI-assisted performance evaluation tools to streamline reviews and feedback.
● Build frameworks for regular team feedback, check-ins, and engagement analysis.
2. Talent Acquisition & Candidate Pipeline Management
● Create and manage an active talent pipeline aligned with future hiring needs.
● Conduct strategic headhunting for critical roles using a combination of traditional and
AI-driven sourcing methods.
● Build a strong employer brand presence on hiring platforms, social media, and industry
events.
● Manage end-to-end recruitment operations, from JD drafting to onboarding.
3. HR Tech & Process Automation
● Identify opportunities for automation across HR functions—onboarding, leave
management, performance tracking, payroll coordination, etc.
● Implement and manage HRIS platforms and automation tools that optimize
administrative workflows.
● Leverage AI tools to enhance recruitment screening, candidate outreach, and internal
communication.
4. Administration & Compliance
● Oversee general office administration including asset management, access controls, and
vendor coordination.
● Maintain up-to-date employee records, contracts, and compliance documentation.
● Ensure smooth coordination for internal events, travel, and team logistics.
5. Strategic Alignment & Reporting
● Align HR goals with business and revenue objectives, using data insights to inform
decision-making.
● Generate periodic reports on workforce productivity, attrition, and hiring effectiveness.
● Collaborate with leadership to build a people-first culture with performance at the core.
Required Qualifications & Skills
● 5+ years of progressive HR and administrative experience, preferably in a SaaS or
tech-first company.
● Strong understanding of OKRs, performance frameworks, and revenue-linked employee
evaluation.
● Hands-on experience with HR tech tools (HRIS, ATS, performance tracking systems).
● Familiarity with AI tools in recruitment, automation, and analytics (ChatGPT, Chatbots,
Recruitee, Lattice, etc.).
● Exceptional communication, stakeholder management, and organizational skills.
● Demonstrated ability to operate autonomously and build scalable processes.
Preferred Traits
● Strategic mindset with a bias for execution.
● Technologically curious and comfortable with adopting new AI tools.
● Excellent interpersonal skills with a focus on transparency and trust-building.
● Data-driven decision-maker with attention to compliance and detail.
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