Inside Sales Specialist
1 week ago
Company Overview:
Founded in 1999,
Madhu Infotech is a trusted name in the IT industry
, led by a team of experienced technocrats. As a prominent supplier of computer hardware and provider of IT services, we are committed to delivering prompt, knowledgeable, and cost-effective solutions. Our reputation is built on a foundation of quality, customer satisfaction, and a passion for excellence in everything we do.
Role Overview:
This is a full-time Hybrid role for an I
nside Sales Specialist
at Madhu Infotech in Bengaluru. The Inside Sales Specialist will be responsible for generating leads, ensuring customer satisfaction, maintaining effective communication, and delivering excellent customer service on a day-to-day basis.
Qualifications:
- Generating business leads and following up on sales opportunities.
- Cold calling potential customers and building relationships.
- Demonstrated focus on customer satisfaction.
- Experience in the IT industry is a plus.
- Bachelor's degree in Business Administration, Marketing, or related field.
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Making the company's products and services as attractive as possible to potential customers.
- Following up swiftly on sales enquiries and sending out information.
- Working closely with other teams and developing new business.
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