Agency Manager

3 days ago

HYDERABAD ANDHRA PRADESH India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Agency manager

Key Deliverables
• Collection efficiency - Ensuring collection efficiency through effective agency management and CRE review mechanism
• Bad debt Reduction - Ensure Lowest bad debt, with timely collection and recovery from old o/s
• Agency Management and Process adherence - Ensure high productivity of CLCM Agency management
• B2B Collxn Cost (Rs Mn) and %waiver reduction - Month on Month performance of Total billing Cost/Cust vs. the Target in AoP will be used for KRA achievement calculation and % waivers reduction
• Billing related complain reduction – Complaints related to billing / No. of unique customer complaining
• Churn - drives churn through agency manpower
Skills Required

• Prioritization of deliverables and expectations
• Ability to influence people at all levels internally and among partner management
• Planning and execution management
• Crisis Management and contingency planning
• Ability to review, analyze and understand trends
• Relationship Management / Negotiation Skills
Educational Qualifications
• Full Time graduate, preferably MBA/ PGDM
Work Experience
• Overall 7-8 years of experience of which at least 3years in the area of customer service management, and governance and process improvement.

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.

We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before' .

Experience LevelMid Level

  • Paid Advertising Director

    7 days ago

    Andhra Pradesh, India Harmoney Agency Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    WE'RE HIRING: Paid Advertising Director Harmoney Agency is looking for a strategic, data-driven, and experienced Paid Advertising Director to lead high-performing digital campaigns for both local and international clients. If you're passionate about performance, fluent in advertising platforms, and have strong leadership capabilities — we want to meet you....

  • Agency Manager

    3 days ago

    Hyderabad, Telangana, India Talent21 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Rob Title: Agency ManagerReports to: Branch Manager/Regional ManagerLocation: HyderabadJob Summary:Responsible for managing and growing the agency channel, ensuring sales targets, and developing strategic relationships with agents.Key Responsibilities:1. Recruit, train, and manage agents.2. Achieve sales targets and expand agency network.3. Develop and...

  • Agency Manager

    6 days ago

    Kharagpur, India Niva Bupa Health Insurance Full time

    Job Description Company Description Niva Bupa Health Insurance Company Ltd. is a joint venture between True North Fund VI LLP, a prominent Indian private equity firm, and Bupa Singapore Holdings Pte. Limited, a UK-based healthcare services expert. Our vision is to become India's most admired Health Insurance Company by empowering our customers with...

  • Agency Management And Investment Senior Manager

    3 weeks ago

    India Verizon Full time

    You want more out of a career A place to share your ideas freely - even if they re daring or different Where the true you can learn grow and thrive At Verizon we power and empower how people live work and play by connecting them to what brings them joy We do what we love - driving innovation creativity and impact in the world Our V Team is a...

  • Senior Agency Manager

    1 week ago

    Hyderabad, India Health Insurance Care Full time

    Company Description Health Insurance Care provides affordable Quality Health Insurance coverage under the Affordable Care Act for individuals and families. We are committed to offering comprehensive plans that cater to various health needs, ensuring that everyone can access the care they need. Our goal is to make healthcare accessible and affordable for all,...

  • Senior Agency Manager

    7 hours ago

    Hyderabad, Telangana, India Health Insurance Care Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionHealth Insurance Care provides affordable Quality Health Insurance coverage under the Affordable Care Act for individuals and families. We are committed to offering comprehensive plans that cater to various health needs, ensuring that everyone can access the care they need. Our goal is to make healthcare accessible and affordable for all,...

  • Virtual Social Media Manager

    1 week ago

    India OLIVER Agency Full time

    Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. Role: Social Media Manager Location: Remote, India Ownership of Social Marketing mandate overlooking social Go-To-Market strategy and influencer campaign management Developing Go To...

  • Agency Sales Manager

    3 days ago

    Hyderabad, Telangana, India Talent21 Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Agency ManagerReports to: Branch Manager/Regional ManagerLocation: HyderabadJob Summary:Responsible for managing and growing the agency channel, ensuring sales targets, and developing strategic relationships with agents.Key Responsibilities:Recruit, train, and manage agents.Achieve sales targets and expand agency network.Develop and implement...

  • Social Media Manager

    4 weeks ago

    India OLIVER Agency Full time

    Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Social Media Manager

    2 weeks ago

    India OLIVER Agency Full time

    Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...