Customer Service

1 week ago


Bengaluru, Karnataka, India Tata Capital Full time ₹ 2,40,000 - ₹ 6,00,000 per year

Role Overview: You will be responsible for achieving business targets by acquiring new client relationships and maintaining them. As a Graduate in any discipline, you will need to identify target areas for prospective business and pre-screen customer segments according to the organization's norms. Your key tasks will include ensuring the number of logins along with disbursement and maintaining a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products as required. Key Responsibilities: - Achieving business targets by acquiring new client relationships and maintaining them - Identifying target areas for prospective business and pre-screening customer segments according to organization norms - Ensuring the number of logins along with disbursement and maintaining high customer satisfaction - Understanding customer needs proactively and cross-selling multiple products as required - Executing sales promotion activities to generate customer interest in the TCFSL brand - Building strong client relationships both internally and externally - Establishing a strong brand identification with potential customers - Ensuring vendor empanelment and developing relationships with new vendors - Building strong distribution channels - Ensuring compliance with all Audit/RBI regulations Qualifications Required: - Graduate in any discipline (Note: Additional details about the company were not provided in the job description.),



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