Client Servicing Executive

5 days ago

Vadodara, Gujarat, India Rang Digitech LLC Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Client Servicing Executive

Location: Vadodara, Ahmedabad Gujarat (USA Night Shift)

Company: Rang Digitech (Subsidiary of Rang Technologies – USA-based MNC)

Job Description:

Rang Digitech is seeking an experienced and driven Client Servicing Executive to join our team in Vadodara for the USA night shift. This role requires managing multiple digital marketing projects for our USA and UK clients, ensuring seamless coordination across teams, assisting in sales and post-sales processes, and offering hands-on support in campaign execution.

Key Responsibilities:

  • Manage and oversee multiple digital marketing projects across SEO, PPC, social media, content, and email marketing
  • Coordinate with internal departments – design, content, development, and digital marketing – to ensure timely project delivery
  • Act as the primary point of contact for US and UK clients, managing communication and expectations
  • Support sales team during client onboarding and provide strategic inputs during post-sales execution
  • Monitor project performance, identify risks, and ensure client satisfaction
  • Assist in hands-on digital marketing activities when needed (Google Ads, SEO, social media, etc.)
  • Create reports, track KPIs, and ensure campaigns meet objectives
  • Stay updated with industry trends and suggest improvements for client campaigns

Requirements:

  • STRONG ENGLISH COMMUNICATION REQUIRED
  • 2–5 years of experience in digital marketing and project/client management
  • Strong understanding of digital marketing channels (SEO, SEM, social media, content marketing, analytics)
  • Excellent communication and leadership skills
  • Ability to manage multiple projects and deadlines
  • Hands-on experience with marketing tools like Google Ads, Google Analytics, SEMrush, Meta Business Suite, etc.
  • Willingness to work full-time during USA shift (6:30 PM – 3:30 AM IST)
  • Experience working with international clients, especially from the USA and UK

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