Platform Product SME

14 hours ago


Pune, Maharashtra, India A.P. Moller - Maersk Full time ₹ 1,20,000 - ₹ 3,00,000 per year

Purpose of the role:
At Maersk, we promote a culture of honesty and integrity, and value the trust we build with customers and employees alike. One of Maersk's core values emphasizes creating a motivating, diverse and inclusive environment where our people enjoy working together and having fun together.

The Management Reporting team is responsible for enabling financial data and delivering financial reporting and analytics. Process standardization, process automation and data accuracy are three tenets we follow. We are also promoting new ways of working in the Finance organization by introducing new tooling capabilities.

The Platform Subject Matter Expert (SME) role offers you the opportunity to work as a product owner with new business processes and new technologies.

You will have the responsibility to follow through the life cycle of financial reporting products, and you will have ample continuous learning opportunities, from hard system skills to soft people skills.

In this position, you will have access to the core financial systems of Maersk, develop a deep understanding of the processes and become a master of the financial reporting. In addition, excellent organizational exposures await you, because we have a large spectrum of stakeholders, ranging from Finance Execution Teams, Functional Process Owners (FPOs), to Platform Product Owners (PPOs) and Program Management Office (PMO) teams.

Key responsibilities:
You will be responsible for clarifying business requirements and translating them into new features for management reporting.

You will work closely with stakeholders and end users to make sure the reporting products we deliver address business pain points and generate business value.

Key responsibilities include but not limited to the following:

  • Track user adoption and usage. Study and analyze user behaviors.
  • Understand and discover business needs and conduct user impact analysis.
  • Promote training and user learning. Collect user feedback. Drive user satisfaction.
  • Drive requirement scoping with business users and process owners, including requirement solicitation, clarification, prioritization, and documentation.
  • Articulate business value and benefit case of the requirements.
  • Facilitate engineers and architects to design and decide the right technical solution.
  • Collaborate with scrum master and engineers to drive on-time delivery, e.g., tracking status and managing risks.
  • Drive testing process with business users, including test case creation, test conduction and defect handling.
  • Support business users during go-live hyper care events, including but not limited to system training, release communication and issue resolution.
  • Act as the change agent and sparring partner for users and stakeholders.
  • Reflect and learn from past experiences.
  • Define, promote, and follow best practices

Who we are looking for:
The ideal candidate has a master's degree in business/accounting/finance, or equivalent experience combined with 3+ years working experience in a FP&A, FBP or Finance Controlling position, or large application implementation projects as well as from hands-on working experience in project management in how to create user stories, Kanban board, sprints, etc.

You have 5+ years data reporting and analytical experience and proficiency in at least one reporting and dashboard visualization tool (e.g. SAC, Power BI, Tableau)

Furthermore you:

  • Have proficiency in English language and Microsoft applications – Word, Excel, PowerPoint
  • Strong written and verbal communication skills
  • Embrace the Agile ways of working
  • SAP experience is considered a plus but not mandatory
  • Have strong conceptual abilities – able to translate complex issues into ideas and actions
  • Are passionate about addressing root causes rather than firefighting on symptoms
  • Have excellent planning and structural competencies
  • Are comfortable work with ambiguity, open minded and able to adapt quickly to changing tasks and priorities
  • Are curious and enthusiastic to learn new things
  • Have the ability to perform well on time-sensitive tasks and to multi-task without compromising quality.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing



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