Product Owner – Engagement, CMS Platform

Product Owner-Pune, India

Do you have experience delivering products that need a strong understanding of the technical setup at the same time focused on delivering the right customer experience? If you have a track record of driving product success through consumer centric thinking & data and have a bias for action, then it's time to join Western Union's Digital Product-Engagement Solutions team as a Product Owner.

Western Union powers your pursuit

We're seeking a Product Owner – Engagement, CMS Platform to build and scale the platform capabilities that power Western Union's Content Network. You will own the CMS roadmap—focusing on scalability, usability, and global enablement. This role is ideal for someone passionate about platform thinking, self-serve enablement, and building systems that make great content possible.

Role Responsibilities

• Own and prioritize the CMS platform backlog, focusing on scalability, self-service, and performance.
• Define and deliver capabilities for personalization, corridor activation, and multi-market content delivery.
• Partner with engineering, design, and regional teams to enable faster, more flexible content execution.
• Drive adoption, governance, and best practices across content operations and publishing workflows.
• Ensure platform reliability, compliance, and continuous performance improvement.
• Collaborate closely with cross-functional teams to reduce dependencies and accelerate time-to-market for content.

Role Requirements

• Overall, 7-12 years of experience along with 3-5 years of relevant years of experience as a Product Owner or Product Manager, preferably in CMS, Martech, or platform products.
• Strong knowledge of enterprise CMS systems (e.g., Adobe Experience Manager, Contentful, Sitecore, or similar).
• Familiarity with content architecture, APIs, and localization frameworks.
• Experience delivering multi-market or multilingual content solutions.
• Excellent communication, prioritization, and stakeholder management skills.
• Proficiency in Agile product management and backlog tools like Jira.

What will make you stand out:

• Background in fintech, global e-commerce, or digital experience platforms.
• Experience improving content publishing workflows and governance models.
• Strong technical understanding of integrations, content delivery pipelines, and platform scalability.
• Passion for building tools that empower teams through self-serve capabilities and automation.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check-up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.