Client Solutions Lead

3 days ago

Remote, India Katha Infocom Pvt Ltd Full time ₹ 50,000 - ₹ 6,00,000 per year

Job Title: Team Lead – Client Solution Lead

Compensation: As per market standards Location:

Remote Employment Type: Full-time, Permanent

About Katha Ads

Katha is building the most efficient creator-led marketing engine for brands. We work with thousands of creators across India, powering content-led growth for brands like ITC, Samsung, Maruti Suzuki, Tata Croma, and Hero MotoCorp and also other agencies.

We operate with a simple belief:

A small team of stunning teammates beats a large team of average performers. We operate in a fast-growth environment where accountability, judgement, agility, and performance are core expectations. The organisation is fully remote, built on a lean structure, where individuals take full ownership of outcomes, work collaboratively across teams, and contribute directly to business growth and customer success.

Key Responsibilities

The Client Solutions Lead will lead the client-facing function of the organisation, ensuring

  • effective account management,
  • consistent client retention, and
  • smooth campaign delivery across multiple active projects

To do this effectively, you will

  • Lead a pod of 3–6 Account Managers
  • Own relationships with key clients
  • Improve team judgment, communication quality, and execution velocity

  • Ensure campaign success and driving long-term retention

  • Act as the escalation point when things break

  • Be the bridge between clients, creators, and internal teams
  • Raise the talent bar through hiring, coaching, and feedback

Required Skills & Experience

  • 4–8 years in Account Management, Client Success, or Campaign Management
  • 1–3 years in a leadership role
  • Excellent writing & communication skills (non-negotiable)
  • Comfort managing ambiguity & high-intensity cycles
  • Strong judgment in client-facing situations
  • Ability to own outcomes end-to-end

Bonus:

  • Experience in creator/agency/D2C ecosystem
  • Experience building processes or scaling teams

Not for you if:

  • You need heavy structure
  • You prefer slow, predictable environments
  • You avoid difficult conversations
  • You don't enjoy writing or communication-heavy work

Application Instructions

Interested candidates may share their resumes at:

Job Types: Full-time, Permanent

Pay: ₹500, ₹600,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Provident Fund
  • Work from home

Application Question(s):

  • Do you own a laptop?
  • Kindly mention your CTC and notice period

Work Location: Remote

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