Operations And Retail Manager

1 week ago


Mumbai, Maharashtra, India Living Liquidz Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Requirements:

-Required Industry : Retail, Hospitality & Hotel Industry only

-Good Communication

Job Description:

Retail Operation

  • Assist the store manager in running smooth operations within the defined policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
  • Interact with every single customer, understand their requirement, and recommend the best possible product by showcasing salesmanship.
  • Gather customer feedback and inform to the relevant authorities to improve customer service.
  • Reporting and fixing all the maintenance issues that impact the customer experience.
  • Assist the store manager with the timely submission of all reports.
  • Accountable for Inventory handling and minimizing the stock variance.
  • Maintaining the cleanliness, uniform, and hygiene standards in the outlet to the best of the industry standard.
  • Meeting the targets as set by the company by adhering to the company's rules and regulations.
  • Maintain security controls- cash, keys, alarms, and stock.
  • Adhering to the visual merchandising protocols set by the company

Team Management

  • Ensure that the staff is fully updated and trained on product knowledge, Schemes and customer service expectations.
  • Supervise all activities of staff to make sure the business is performing well in all areas including sales, service, security, presentation, merchandising, stock control, effective employee turnover.
  • Creating growth path for deserving, identified and eligible employees.


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