Retail Operations Manager

2 weeks ago


Mumbai, Maharashtra, India beBeeOperations Full time ₹ 7,20,000 - ₹ 10,80,000
Job Overview

Job Title: Retail Operations Manager

 

  • Key Responsibilities:
  • Effectively manage the retail experience centre to ensure customer satisfaction meets expectations.
  • Ensure strict adherence to retail SOPs and timely execution of stock and sample audits in the showroom.
  • Promote high-level housekeeping and visual merchandising standards in the showroom.
  • Address customer queries and complaints promptly.
  • Provide regular updates to the retail operations team and maintain operation checklists in the centre.
  • Support sales teams in order completion and handle client visits.

 

Requirements
  • Essential Requirements:
  • Minimum 6-12 months experience in retail store management.
  • 1 year experience as a store manager in retail preferred.
  • Furniture and Home Decor industry experience is an asset.
  • Basic knowledge of Microsoft Office, Google Docs, Sheets, Forms, etc.
  • Proficiency in Store Operations and SOP Management.

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