Senior Manager- UK Life and Pension Insurance

4 days ago


Kolkata, West Bengal, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Sr. Manager UK Life and Pension, insurance Process

Position Overview

The Sr. Manager role is a non-voice position within the insurance process, specifically Life and Pension Retirements. Candidates must be flexible to work in any shift and hold a graduate degree in any stream.

Qualifications & Experience

  • Graduate in any discipline
  • 12+ years of experience, primarily in BPO insurance (Life and Pension Retirements)
  • Must have a team of 100+ associates
  • Relevant certifications: CF1, FA1, FA2 (one or more)
  • Intrusted to work from office 5 days in week in UK Shift(2-11pm)
  • Job Location: Kolkata

Essential Skills

  • Strong knowledge of insurance products and policy life cycles
  • Excellent customer service orientation
  • Outstanding written and verbal communication skills
  • Team coaching and development abilities
  • Ability to share and communicate important information to increase team efficiency
  • Self-motivation, accountability, organizational and prioritization skills
  • Ability to multitask and work proactively
  • Ambitious and independent work ethic
  • Managing SLAs, resolving team queries, and ensuring smooth operations
  • Liaising and coordinating with internal and external teams
  • Accountability for outstanding items and escalation of open issues
  • Professional and cordial behavior with clients
  • Adherence to SOPs, timely review, updates, and sign-off

Good to Have Skills

  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Process knowledge (insurance domain, platforms/applications, client-specific knowledge)

Trainable Skills

  • Specific platform and client knowledge within insurance industry

Language Requirements

  • English (Reading/Writing) B1 Intermediate proficiency
  • Nationality: Non-native (no restriction specified)

Responsibilities

  • Managing and coaching a team of associates
  • Ensuring SLA adherence and smooth process operations
  • Providing feedback and sharing key information with the team
  • Liaising with various stakeholders to resolve queries and outstanding issues
  • Maintaining professionalism and adherence to company SOPs


  • Kolkata, West Bengal, India Generali Central Life Insurance Full time ₹ 3 per year

    **Job Title: Relationship Manager****Company** Generali Central Life Insurance**Location:** Kolkata- Beliaghata**Department:** Direct Sales**Reports To:** Business Manager**Branch Location** 3A, Ram Mohan Mullick Garden Ln, Subhas Sarobar Park, Phool Bagan, Beleghata, Kolkata, West Bengal 700010**Purpose:**The primary responsibility of the RM/Sr. RM is to...


  • Kolkata, West Bengal, India Ideal Insurance Brokers Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    1.Promote and sell life insurance policies to prospective clients through direct channels2.Understand client needs, recommend suitable insurance products3.New business acquisition4.Generate new leads5.Daily 3-4 client visits Required Candidate profileLife Insurance Sales - Individual contribution role


  • Kolkata, West Bengal, India Bajaj Allianz Life Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionBajaj Allianz Life Insurance, a joint venture between Bajaj Finserv Limited and Allianz SE, is one of the fastest-growing life insurers in India. With a network of 596 branches and over 1.61 lakh Insurance Consultants, the company is dedicated to enabling the life goals of 3.85 crore lives and managing assets worth INR 1,23,734 crore....


  • Kolkata, West Bengal, India Generali Central Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Required Candidate profileMinimum 2years exp in Agency or Direct Channel in Life /Health insurance company and any Financial Industry in sales field candidates can apply. Age Limit 36yrsCandidates can share your Resume WhatsApp)

  • Associate

    5 days ago


    Kolkata, West Bengal, India HDFC Life Insurance Company ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionHDFC Life, a leading private life insurance company in India, offers a variety of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India's leading housing finance institution, and abrdn plc, a prominent provider of financial services in the United Kingdom. HDFC...


  • Kolkata, West Bengal, India Shriram Life Insurance Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionShriram Life Insurance aims to protect every Indian family, especially those most vulnerable to financial uncertainty, with the safety net of life insurance. We focus on providing affordable, high-quality solutions tailored to the needs of the average Indian. By utilizing digital innovations such as ShriMithra, Astra, ShriA, and the Smart...


  • Kolkata, West Bengal, India HDFC Life Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionHDFC Life is one of India's leading private life insurance companies, offering a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India's leading housing finance institution, and abrdn plc, a leading provider of financial services in the United Kingdom....


  • Kolkata, West Bengal, India Bajaj Allianz Life Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesManage direct channel sales activities to achieve business targets.Develop strong relationships with customers through effective communication and negotiation skills.Conduct field work, including visiting clients and prospects to promote life insurance products.Identify new business opportunities and convert them into profitable...

  • B2B Sales Manager

    4 days ago


    Kolkata, West Bengal, India Kotak Life Insurance Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Were Hiring: B2B Sales Manager|| Team Handling || Kotak Life InsuranceInterested Candidates can contact us on Location: KolkataJob Type: Full-timeQualification: Any GraduateExperience: Minimum 2 years in SalesAbout the RoleAre you a go-getter with a knack for building strong relationships? At Kotak Life Insurance, were looking for a dynamic B2B Sales Manager...


  • Kolkata, West Bengal, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from Kotak Life InsuranceWe are having opening for CSM Client Service ManagerINTERESTED CANDIDATES CAN SHARE THEIR CV ON kli.nishmitha- OR CAN CONTACT ON Education: BCOM/BE/BTECH/BSC/BMSExperience - min 2yrsRoles and Responsibilities:• • Building up strong relationship with the middle & senior management of FIG clients by meeting them...