International voice process

4 hours ago

Hyderabad, Telangana, India T3Cogno Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Company Description

T3Cogno Private Limited is a global HR services company providing comprehensive solutions that cater to diverse talent acquisition needs. With a vision to be a premier global talent services partner, T3Cogno is committed to delivering cost-efficient, impactful, and agile recruitment services. The company specializes in executive search, permanent recruitment, and tailored end-to-end HR Outsourcing (HRO) services. Leveraging expertise in precision sourcing and market benchmarking, T3Cogno ensures successful talent acquisition for its clients worldwide. Located in Bengaluru, T3Cogno offers scalable and flexible recruitment services to meet evolving business needs.

Role Description

This is a full-time, on-site role for International Voice Process Executives located in Bengaluru. Responsibilities include handling inbound and outbound calls to assist international clients, providing exceptional customer service, resolving queries effectively, and meeting performance targets. You will also be expected to maintain professional communication standards and ensure customer satisfaction during every interaction.

Qualifications

  • Strong Communication skills, including excellent spoken and written English proficiency
  • Customer Service and Sales skills to address client inquiries and promote services effectively
  • Analytical skills to assess and resolve client issues efficiently
  • Basic knowledge of Finance and ability to handle client transactions when required
  • Ability to adapt to an international client environment and time zones
  • Previous experience in a voice process or customer support role is advantageous
  • Positive attitude with a focus on teamwork and achieving targets

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