IT Support

3 days ago

Bengaluru, Karnataka, India SFJ Business Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Description

We are looking for a skilled IT Support (L2) to join SFJ Business Solutions, a leading E-Learning company based in Bengaluru. As an IT Support (L2), you will play a crucial role in providing technical assistance and support to our internal team and clients. Your expertise will be vital in ensuring the smooth operation of our IT systems and resolving any technical issues efficiently.

You will be involved in a variety of projects related to troubleshooting hardware and software problems, installing and configuring computer systems, diagnosing network issues, and providing technical guidance to users. This role is essential in maintaining the overall productivity and functionality of our IT infrastructure.

Responsibilities:
  • Provide technical support to end-users in person, via phone, or remote tools
  • Install, configure, and troubleshoot hardware and software components
  • Diagnose and resolve technical issues related to network connectivity
  • Collaborate with the IT team to ensure smooth operation of all systems
  • Document all technical procedures and user guides
  • Manage user accounts and permissions
  • Perform regular system updates and upgrades
  • Ensure data security and backup procedures are in place
Requirements:
  • Associate degree in Information Technology or related field
  • Proven experience as an IT Support specialist or similar role
  • Strong knowledge of Windows and Mac OS environments
  • Experience with troubleshooting hardware and software issues
  • Excellent communication and customer service skills
  • Ability to work well in a team environment
  • Knowledge of network protocols and security
  • Certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are a plus

  • SM/OM/AM Support

    4 days ago

    Bengaluru, Karnataka, India IT Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location : Bangalore. Experience : 5-8 years. Job Description : We are looking for Support and Maintenance Engineers with expertise in ITSM, ITOM, and ITAM to provide technical support, troubleshoot issues, and maintain IT service management platforms. Key Responsibilities :Provide L2/L3 support for ITSM/ITOM/ITAM tools. Troubleshoot and resolve incidents,...

  • IT Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Apex It Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and...

  • Production Support Specialist- L2

    2 weeks ago

    Bengaluru, Karnataka, India Wissenpro It Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Call Shikha at or email your resume to to apply.Call Raveena at or email your resume to to apply.Role:Production Support Specialist (L2)Responsibilities:Provide L2 support and escalation management for SDLC and Distributed Scheduling tools. Troubleshoot issues related to code compilation, builds, pipelines, software distribution, secure filetransfer, and...

  • Technical Support Engineer L2

    4 days ago

    Bengaluru, Karnataka, India Total IT Global Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Total IT Global , a leading IT Infrastructure services provider is hiring, please find below the Job description as well as the company's details for your reference.ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of...

  • SWIFT Gateway Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time

    Job Title : SWIFT Gateway Support EngineerExperience : 48 Years (with strong background in SWIFT gateway operations, troubleshooting, and integrations)Job Description : We are seeking a skilled SWIFT Gateway Support Engineer to provide technical support, incident management, and integration troubleshooting for SWIFT gateway software and related...

  • TrackWise Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Akshaya IT Business solutions Full time

    Role : TrackWise Support Engineer.Mandatory Skills : TrackWise, Java, Web Admin, Team Access, Crystal Report, QM.Notice Period : Immediate30 Days.Primary Responsibilities :- Provide technical support for TrackWise users, troubleshooting and resolving issues promptly.- Perform system monitoring, health checks, and performance tuning.- Manage user accounts,...

  • Control M Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Neurones IT Asia Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking foran Junior Integration Support for one of our clients in Singapore. Your job scope is as follows:ResponsibilitiesAlert Monitoring and Event Monitoring;Alert to ticket creating and ticket dispatching (management);Responsible for timely escalation of tickets to an appropriate level;Deliver Productivity improvement and Incident / Event...

  • Senior L2 Support Engineer – Cloud

    15 hours ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: Senior L2 Support Engineer – Cloud & Server InfrastructureLocation:Bangalore | Experience:8–10YearsWe're looking for anL2 Support Engineerwith strong experience inAWS (EC2, RDS, IAM, VPC, S3, CloudWatch, Control Tower)andWindows/Linux server administration.What You'll Do:L2 support for AWS cloud & multi-OS environments .Troubleshoot &...

  • L2 Support Engineer-AWS cloud Server Infrastructure

    3 days ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Summary:The L2 Support Engineer will be responsible for providing operational and administrative support for our cloud and server infrastructures. This role primarily focuses on AWS services and multi-OS environments, including Windows and Linux. The ideal candidate will have hands-on experience with Infrastructure as Code (IaC), managing EC2 and RDS...

  • OSM Infrastructure Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India CAPRUS IT PRIVATE LIMITED Full time

    Job Title : Senior OSM Infrastructure Support EngineerLocation : Bengaluru Experience : 4-8 yearsQualification : B.E./B.Tech.Employment Type : Full-TimeWork Mode - HybridKey Responsibilities :- Install, configure, and maintain Oracle Service Management (OSM) infrastructure, including servers, databases, and related components.- Monitor system performance,...