Semi Voice

3 days ago

Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are conducting Mega Job fair for Non voice process with immediate Joining & Fixed off.

Job Title: Non-Voice Process Executive

Job Type: Full-time

Location: Bangalore

Job Summary:

We are looking for a detail-oriented and efficient Non-Voice Process Executive to manage customer interactions and back-office operations through email, chat, and ticketing platforms. The ideal candidate should possess strong written communication skills, accuracy, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Handle customer queries through email, chat, or other digital platforms.
  • Provide accurate information and resolve issues within defined SLAs.
  • Maintain records of customer interactions and transactions.
  • Escalate complex issues to relevant departments.
  • Ensure confidentiality and data protection in all processes.
  • Meet performance targets related to quality, productivity, and turnaround time.

Required Skills and Qualifications:

  • Excellent written English communication skills.
  • Strong attention to detail and problem-solving ability.
  • Basic computer knowledge and typing speed (3040 wpm preferred).
  • Ability to work in shifts if required.
  • Graduate or undergraduate with relevant experience (1 5 years for entry-level roles).
  • Contact Point : Aditya : / / / /

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