IPMC Dispatch Executive/Assistant Manager
1 day ago
JOB DESCRIPTION
I. JOB DETAILS
Job Title
Senior Executive / Assistant Manager (IPMC Dispatch) - Accounts & Finance
Reporting Supervisor
Head of Department (Unit IPMC Dispatch) - Accounts & Finance
II. JOB PURPOSE
To ensure overall responsibility of the financial management of the Hospital, including helping in navigation of the business, Preparation of adequate MIS, Implementation of internal controls, accounting & monitoring compliances.
III. KEY RESPONSIBILITIES
Core Responsibilities
Patient Care/ Customer Care/ Community Care.
- Help people to adhere to Units policies & practices and provide prompt services to external & internal customer.
Process/ Documentation/ Compliance
- Preparation of Budgets & implementation of budgetary controls.
- Generation of MIS and Analytics w.r.t to the Operations of the Hospital.
- Implementation & compliance of Internal Policies / Process / accounting standards / IFRS.
- Oversee Billing process and ensure accuracy in billing.
- Ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
- Managing collection outstanding and discounts.
- Comply with the service quality process, environmental & occupational issues & policies of the respective area.
- Reduce or highlight revenue leakage or any pilferage.
- Handle hospital information system efficiently.
- CGHS Portal (queries / Intimations).
- Liaising with Clinicians / Stakeholders.
Financial Cost and Revenue Contribution
- Monitor and drive cost efficiencies.
- Efficient utilization of working capital & optimization of resources.
- Follow Cash / Credit / Corporate billing /discount instructions.
IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables
- Manage Teams Efficiently and Deliver Services.
- Meeting deadlines for providing of MIS & Analytics.
- Minimize Billing errors and Zero revenue leakages due to the same.
- Minimum Inventory & Receivable levels and adherence to norms.
- Minimum adverse audit issues (statutory and internal).
- Adherence to systems & processes.
- Employee motivational index.
V. JOB REQUIREMENTS
Minimum Qualifications
Graduate / Post Graduate
Experience
4 to 7 years of relevant experience.
Behavioural Skills
- Persuasive
- Attention to detail
- Interpersonal and communication skills
- Initiative and adaptability.
Technical Skills
- Good knowledge of Hospital Information System (HIS)/ Sun System/ ERP.
- Should have Excellent Computer & Presentation Skills.
- Ability to set up processes across functions and monitoring them.
Language Skills
English & Hindi
VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts
- Chief of Medical Services
- CNO
- Nursing team
- Front office
- Billing
- IT
- Finance
- HODs
Doctors
TPA / Insurance Companies, Other Panel
- Organization, Patients, Attendants
- Statutory bodies
- Auditors
- Banks / Financial institutions
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