Technical Helpdesk Associate

Key Responsibilities:Serve as the first point of contact for employees regarding HRMS-related queries and issues.Log, categorize, and track all helpdesk tickets using the ticketing system (e.g., ServiceNow, Jira, Freshdesk).Troubleshoot and resolve basic system issues or escalate to the appropriate technical teams or vendor support.Support HR functions with...

Role & responsibilities• Resolve and Escalate employee calls or queries with positive communication.• Track issues to resolution and provide reporting with a root cause determination. Meet or exceed SLA for issue resolution.• Build and maintain a helpdesk knowledge base for the HRIS System.• Support HRIS (UKG) station deployments.• Assist in HRIS...

The Tier 1/2 Desktop Support Technician is responsible for providing comprehensive technical support for our offshore office in New Delhi, four U.S.-based branch locations, and our remote workforce. This role ensures end-to-end support for users and systems across the organization.Essential Duties & ResponsibilitiesProvide technical support for end-users,...

Job Title: Technical Support Specialist ILocation State: HaryanaLocation City: GurgaonExperience Required: 1 Year(s)CTC Range: 4 LPAShift: 24*7Work Mode: HybridPosition Type: ContractOpenings: 1Company Name:VARITE India Private LimitedAbout The Client:An American technological research and consulting firm based in Stamford, Connecticut that conducts research...

Job Location : GurugramRole : Technical Lead Operation ManagerExperience : 5 years aboveEducational Criteria : B.Tech/ MCAKey Responsibilities :Technically competent with good communication and stakeholder management skills.Must have exposure to lead large size teams spread across different geographical locations.Prepare and Present the dashboards for...

Company DescriptionRMV Workforce LLP is a forward-thinking consulting firm dedicated to fostering innovation and solving complex challenges in the IT, Non-IT, and BPO sectors in India. With a focus on driving career growth, RMV Workforce LLP provides opportunities for professionals to elevate their careers in a collaborative and inclusive work environment....

Company DescriptionRMV Workforce LLP is a modern consulting organization committed to driving innovation and addressing complex challenges across India's IT, Non-IT, and BPO industries. We focus on enabling professional growth and offering opportunities that help individuals advance their careers in a supportive and inclusive workplace. At RMV Workforce LLP,...

SummaryThe Human Resources Associate is a member of the HR Shared Services call center and is responsible for providing customer service to employees, managers and the HR community in response to inquiries related to a broad range of HR related topics, including but not limited to: HR policy, time and labor, benefits and performance...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...

Hi Folks,Greetings for the dayI am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.Role : Technical Support Associates.Experience : 2years+Proficiency – B2 Spoken/Written ( Workday Test )Education – Graduate in any stream or Eng. Pref.Location –...