Business Development

About NCML:

NCML is the countrys largest and integrated post-harvest solution provider offering a bouquet of services along the entire supply chain in the commodity space. Through pan India presence, NCML provides commodity handling and risk management services to clients across the country.

Fairfax India is the promoter with majority ownership interest and management control in NCML. Fairfax India is a Group Company of the Prem Watsa led Fairfax Financial Holdings which is based in Toronto, Canada, and is listed on the Toronto Exchange.

About NCML Testing and Inspection:

NCML provides a wide array of services to cater to the needs of different stake holders in the food, agriculture, and commodity sector.

a. NCML-Labs with a network of PAN-India laboratories provides following services:

• Food Quality and Safety for Domestic and Imported Food as per FSSAI regulations, BIS, AgMark
• Food Testing and inspection for Exports as per APEDA, EIC, IOPEPC
• Nutritional labelling and quality testing for all food and processed food from FBOs
• Shelf life studies real time and accelerated as per Norms
• Sampling and testing for food hygiene in quick service restaurants and kitchen audits

Fostac Training as approved by FSSAI

Key Responsibilities:

• Market Research & Analysis:

• Conduct market research to identify new business opportunities, customer needs, and industry trends within the food testing sector.

• Analyze competitor strategies and stay updated on market developments to create competitive business strategies.

• Client Acquisition:

• Identify and approach potential clients, including food manufacturers, exporters, and processors, offering them the food testing services.

• Build and maintain relationships with stakeholders, including existing and prospective clients.

• Strategic Partnerships:

• Collaborate with cross-functional teams to create strategic partnerships with industry leaders, regulatory bodies, and certification agencies.

• Identify new channels for business development and create long-term client engagement plans.

• Sales Planning & Forecasting:

• Develop and execute business development strategies to meet revenue and sales targets.

• Prepare sales forecasts, budgets, and activity reports to ensure the achievement of business goals.

• Client Relationship Management:

• Maintain long-term relationships with clients, ensuring customer satisfaction through excellent service delivery.

• Act as the primary point of contact for client inquiries, complaints, and feedback, ensuring timely resolution and fostering client loyalty.

• Product Knowledge:

• Develop a deep understanding of the companys food testing services, quality standards, and regulatory compliance.

• Provide product and service presentations to potential clients and participate in industry events, exhibitions, and seminars.

• Reporting:

• Prepare and submit weekly/monthly reports on sales performance, new client acquisition, and market activities.

• Track and report key business metrics such as client growth, lead conversion, and revenue generation.

Key Skills and Competencies:

• Strong understanding of the food testing industry, regulatory requirements, and quality standards.
• Proven experience in business development, sales, and client management, preferably in a related field.
• Excellent communication and negotiation skills, with the ability to engage with clients at all levels.
• Strong analytical skills for market analysis, forecasting, and strategic planning.
• Ability to work independently and manage multiple priorities simultaneously.
• Proficient in Microsoft Office and CRM tools.

Qualifications:

• MBA in Marketing, Business Management, or a related field from a recognized institution.
• 4-8 years of experience in business development, preferably in the food testing, quality assurance, or food industry sectors.