Team Manager
2 days ago
Job Description:
Mandatory Skills
Ability to track, analyze, and interpret performance data (including customer satisfaction and case progress) to identify trends and areas for improvement.
Ability to identify, analyze, and effectively address operational issues.
Ability to interpret data and generate reports to communicate performance and identify improvement opportunities.
Leadership & Team Management: Ability to motivate, guide, and develop a team of case management professionals.
Coaching & Development: Skill in providing constructive feedback, identifying learning opportunities, and coaching team members for performance improvement.
Stakeholder Management: Ability to build and maintain effective working relationships with relevant stakeholders.
Customer Focus: Commitment to understanding and addressing customer needs and ensuring high levels of customer satisfaction.
Results Orientation: Focus on achieving targets, meeting SLOs, and driving performance improvements.
Good to Have
Experience in infra , Storage, Service Desk
Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet)
Google Workspace Administrator certification it would be great advantage.
Location
Chennai
Job Function
BUSINESS PROCESS SERVICES
Role
Support Account Manager
Job Id
372737
Desired Skills
Desktop management | Floor support
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE
-
Manager
2 weeks ago
Chennai, Tamil Nadu, India EXL Talent Acquisition Team Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRequirements : Life science/Paramedical Degree CPC LSBB certification is preferred. Experience in Managing QA team year of Coding Specialty worked: IVR – Mandatory (Must be dealt with complex level IVR coding, cardio vascular surgery and General surgery 5+ years of coding experience 3+Years of Team lead role 5+Years of AM role CPMA certification is added...
-
Team Manager
6 days ago
Chennai, Tamil Nadu, India Synergyrevo Global Business Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole & responsibilitiesLead, motivate, and guide a team of credit card sales executives.Plan and allocate daily/weekly sales targets and monitor team performance.Conduct regular field visits with the team for feet-on-street sales and roadshows at corporate offices.Support team members in telecalling and closing high-value deals.Train and mentor the team to...
-
Team Manager
4 days ago
Chennai, Tamil Nadu, India Elsevier Full time ₹ 10,00,000 - ₹ 25,00,000 per yearDo you have Knowledge of rights and permissions management?Do you have team handling Experience?About Our TeamThe Content and Data Sourcing (CDS) team leads the acquisition and licensing strategy for third-party content across a broad range of Elsevier products. We manage relationships with over 15,000 content partners, covering diverse content types such as...
-
Team Manager
4 days ago
Chennai, Tamil Nadu, India Elsevier Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTeam Manager - Content & Data SourcingDo you have Knowledge of rights and permissions management?Do you have team handling Experience? About our TeamThe Content and Data Sourcing (CDS) team leads the acquisition and licensing strategy for third-party content across a broad range of Elsevier products. We manage relationships with over 15,000 content...
-
Team Manager
2 weeks ago
Chennai, Tamil Nadu, India Hitachi Energy Full time ₹ 1,50,000 - ₹ 28,00,000 per yearDescriptionThe opportunityManage a team of Tender Quotation Specialists to deliver high quality, competitive offers and timely submissions to Customers. Prepare Bids & proposals during tendering phase. Drive the team to have complete responsibility for the tenders prepared from IN Operation Center with appropriate inputs from the different stakeholders.How...
-
Team Manager
6 days ago
Chennai, Tamil Nadu, India Barclays Full time ₹ 6,00,000 - ₹ 18,00,000 per yearStep into a role of Team Manager at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a...
-
Team Manager
2 days ago
Chennai, Tamil Nadu, India Hitachi Energy Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDescriptionThe opportunity:As Team Manager at INOPC-Grid Automation, Chennai you will be responsible for a given team's operation, resource allocation, development of competence and people development. You will also need to collaborate with various cross-functional teams, suppliers, and customers. You will work at the global market. You will be part of local...
-
Team Manager
2 weeks ago
Chennai, Tamil Nadu, India HDB Financial Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesTo Handle minimum of 3 - 5 team leaders with their teamTo achieve collection targets of the Respective portfolios assigned.Co-ordinate with bank team with respect to day to day operations.Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity.Responsible for managing attrition...
-
Team Manager
4 days ago
Chennai, Tamil Nadu, India Lennox International Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany Profile:Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a...
-
Team Manager
3 hours ago
Chennai, Tamil Nadu, India Lennox International Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany ProfileLennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a...