Female customer service representative
7 days ago
Job Description:
Job Title: Customer Service Representative (Female)
Location: FitClub, Gurgaon Golf Course Road
Industry: Fitness & Wellness
About FitClub
FitClub is one of Gurgaon's premium fitness destinations, offering world-class facilities, expert trainers, and a customer-focused experience. We are looking for a dynamic and customer-oriented female professional to join our front-line team.
Key Responsibilities
- Greet and welcome members and guests with professionalism and warmth.
- Handle member inquiries, concerns, and requests promptly and effectively.
- Assist with membership queries, renewals, and service-related information.
- Maintain accurate records of customer interactions and feedback.
- Ensure smooth coordination between members and internal teams (trainers, sales, and operations).
- Support in handling front desk operations, scheduling, and daily reporting.
- Uphold FitClub's service standards by creating a positive and engaging member experience.
Requirements
- Female candidates only.
- Graduate or pursuing graduation.
- 1–3 years of experience in customer service, hospitality, aviation, or a similar industry preferred.
- Strong communication and interpersonal skills.
- Presentable, confident, and customer-focused.
- Ability to multitask and handle responsibilities with efficiency.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Application Question(s):
- Current in hand salary?
Work Location: In person
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