Team Leader

6 days ago

B B D Bagh Kolkata, India Hdfc Life Insurance Company Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The Team Leader is responsible for supervising and guiding a team to achieve individual and collective performance targets. The role involves planning, motivating, monitoring team performance, resolving issues, and ensuring efficient workflow to meet organizational goals.

  • Key Responsibilities:Lead, motivate, and manage a team to achieve daily, weekly, and monthly targets.
  • Assign tasks, set goals, and ensure timely completion of work.
  • Monitor performance metrics and provide feedback or coaching for improvement.
  • Maintain a positive and productive work environment within the team.
  • Coordinate with management to plan strategies for improving productivity and sales.
  • Handle escalated client or operational issues effectively.
  • Prepare and share daily/weekly performance reports with management.
  • Conduct team meetings and training sessions to enhance skills and product knowledge.
  • Ensure adherence to company policies, quality standards, and compliance guidelines.
  • Identify high performers for growth opportunities and support underperformers.
  • Requirements:Education: Graduate in any discipline (MBA preferred but not mandatory).
  • Experience: 2–5 years in a supervisory or senior executive role.
  • Skills:
  • Strong leadership, communication, and interpersonal skills.
  • Ability to manage and motivate teams effectively.
  • Good problem-solving and decision-making abilities.
  • Basic computer proficiency (MS Office, CRM tools).
  • Target-driven and result-oriented attitude.

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