Training Team Lead

2 weeks ago


Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Manage training programs for new hires, including onboarding, process training, product training, and OJT.
  • Develop and deliver engaging training content to enhance team performance.
  • Collaborate with stakeholders to identify learning needs and develop targeted solutions.
  • Conduct regular assessments to evaluate trainee progress and provide feedback.
  • Ensure compliance with company policies and procedures.

Desired Candidate Profile

  • Overall 3 years of experience in Training & Development 1 Year as Team Lead Training
  • Strong understanding of adult learning principles and methodologies (e.g., Instructional Design).
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently as well as part of a team.

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