Client Servicing Assistant
2 days ago
1. Client Coordination & Calling
* Make outbound calls to clients for appointment scheduling and confirmations.
* Share campaign / activation updates with clients as directed by the CS team.
* Maintain a polite, professional, and service-oriented communication style.
2. Appointment Management
* Schedule meetings between clients and the CS / Operations team.
* Follow up with clients to confirm meeting timings, locations, or virtual links.
* Keep an updated appointment calendar and inform the CS team daily.
3. Post-Activity Feedback Collection
* Call clients after BTL activities to capture feedback on execution quality, performance, and outcomes.
* Record client feedback systematically (Excel / CRM / shared template).
* Share detailed reports with the CS team for review and corrective action.
Job Type: Full-time
Pay: ₹250, ₹500,000.00 per year
Work Location: In person
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